Karissa Cardenas
Denver,CO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
OFFICE ADMINISTOR
CMC TIRE
01.2023 - Current
- Provides general office support including weekly answering phone, greeting customers following company protocols to secure confidential documents, entering invoices
- Helping with AP, AR, HR and Payroll rolls while having a liaison between the office and corporate offices
- Assisting salesmen with their customers, setting up new account and handling their invoices and accounts
- Working closely with the VP of operations to ensure things run smoothly within my office location
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
MARKETING MANAGER
CERUS FITNESS
11.2021 - 06.2022
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs such as; messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Managed workflow between staff, coordinating documents, planning and creative material distribution
- Utilized market trends and target audience statistics to effectively and appropriately market products and enhance business operations
- Worked with CEO with event planning and preparation of events that included professional soccer team, the switchbacks
- Created sponsor program to help create revenue that included big names like Pepsi
- Managed social media accounts for optimal audience engagement and increased online presence.
Data Entry /Customer Service Support
RHINO-Rack USA
06.2020 - 05.2022
- Answered customer questions and collected customer feedback to ensure customer satisfaction goals
- Managed incoming emails and orders each day with the utmost professionalism and knowledgeable service to maximize delivery efficiency
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Worked with EDI and NetSuite, along multiple websites
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
SHIFT SUPERVSIOR
STARBUCKS
10.2019 - 06.2020
- Managed employees schedule during shift
- Customer Service and retail supplied to ensure customers were satisfied
- Worked with store manager to help create solutions to better serve customers along with making sure employees were taken care of
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
Bachelor’s - business marketing
Devry University
Denver, CO05.2020
Skills
- Self-starter
- Organization
- Multitasking
- Interpersonal Skills
- Determination
- Detail-oriented
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
Timeline
OFFICE ADMINISTOR
CMC TIRE
01.2023 - Current
MARKETING MANAGER
CERUS FITNESS
11.2021 - 06.2022
Data Entry /Customer Service Support
RHINO-Rack USA
06.2020 - 05.2022
SHIFT SUPERVSIOR
STARBUCKS
10.2019 - 06.2020
Bachelor’s - business marketing
Devry University
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