Karissa Ferguson

sManages front desk administrative operations by greeting patients, answering phones, and scheduling appointments in a busy clinic with multiple scheduling programs

• Processes new patient intake and records confidential medical information while ensuring HIPAA compliance
• Manages patient flow through check-in and check-out processes to enhance clinic efficiency. through check-in to check-out

• Managed front desk operations by greeting patients, answering phones, and scheduling appointments to enhance patient experience
• Processed new patient intake and recorded confidential medical information, ensuring HIPAA compliance and maintaining patient trust
• Provided friendly, professional support to patients during visits, fostering a welcoming environment

• Collaborated with lead teacher to deliver instruction and implement engaging lesson plans and activities that enhanced student learning
• Cultivated positive learning environment for school-aged children, fostering their social and academic growth
• Facilitated communication between teachers and students, bridging gaps for non-English speaking families to enhance engagement
• Assisted with administrative tasks such as grading assignments, organizing instructional materials, and maintaining student records

• Facilitated therapeutic activities and conversations, promoting mental and emotional well-being
• Fostered companionship and emotional support, strengthening client relationships and trust
• Supported clients in independent living routines, enhancing their autonomy and quality of life
• Documented daily activity notes and progress towards goals.

• Guided students through transition into college, enhancing their adjustment and engagement
• Built rapport between students and faculty to help foster the success of students and the university
• Connected students with campus events and resources, creating a more welcoming and inclusive environment