Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karissa Gurr

Spring Creek,NV

Summary

Dedicated professional with a proven track record at Boys and Girls Club, enhancing guest retention through exceptional customer service and meticulous attention to detail. Skilled in data entry and office organization, I excel in creating efficient, welcoming environments. Expertise in confidentiality handling and team collaboration underpins my ability to deliver outstanding administrative support and positive client interactions.

Overview

4
4
years of professional experience

Work History

Front Desk/Receptionist

Boys and Girls Club
08.2024 - Current
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Welcomed people with friendly greeting, answered general questions, gathered nature of visit.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Organized, maintained and updated information in computer databases.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled and coordinated reservations and registrations.
  • Confirmed registrations, communicated with clients, and updated client records.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Student Worker

Great Basin College
12.2021 - 08.2024
  • Assist with the preparation and printing of materials such as flyers, posters, brochures, and newsletters.
  • Operate and maintain printing equipment, including copiers, printers, and finishing equipment (e.g., binders, cutters, laminators).
  • Coordinate and manage print jobs, including maintaining records of requests and ensuring deadlines are met.
  • Assist in the setup and preparation of materials for marketing campaigns and departmental events.
  • Worked in team environment to maintain high levels of productivity.
  • Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
  • Took and followed detailed directions from others.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during daily tasks.

Pro-Gro Associate

Pro-Gro Partners
03.2021 - 09.2021
  • Engaged in friendly conversation with customers to better find individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according the different plants/flowers to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays.
  • Listened to customer needs and desires to identify and recommend products.
  • Provided exceptional services and pleasant shopping experiences to customers.
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.

Education

High School Diploma -

Spring Creek High School
Spring Creek
06-2021

Associate of Science -

Great Basin College
Elko, NV
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Team collaboration
  • Administrative skills
  • Scheduling appointments
  • Office organization
  • Confidentiality handling
  • Verbal and written communication

Timeline

Front Desk/Receptionist

Boys and Girls Club
08.2024 - Current

Student Worker

Great Basin College
12.2021 - 08.2024

Pro-Gro Associate

Pro-Gro Partners
03.2021 - 09.2021

High School Diploma -

Spring Creek High School

Associate of Science -

Great Basin College

Similar Profiles

CREATE PROFILE
Karissa Gurr