KARISSA JOHNSON
Kansas City,MO
Summary
Logistics professional with expertise in routing strategies and team leadership. Demonstrated success in optimizing operations and enhancing customer relationship management. Achievements include measurable improvements in efficiency and operational success.
Overview
14
14
years of professional experience
Work History
Extended Coverage Operations Manager
Riverside Transport
Kansas City, Kansas
02.2026 - Current
- Managed daily operations of transport schedules and logistics to optimize efficiency.
- Coordinated with drivers to ensure timely deliveries and pickups.
- Implemented routing strategies that improved delivery times.
- Supervised employee workflows to enhance productivity and maintain quality standards.
- Monitored processes to boost team performance and customer service efficiency.
- Prepared staff work schedules and assigned specific duties to team members.
- Delegated tasks to staff while setting priorities and goals.
Deployment Specialist
World Fuel
Kansas City, Kansas
08.2022 - 01.2026
- Deployed to Florida during hurricane season to supply fuel for emergency vehicles and generators.
- Executed missions from Florida Emergency Operations Center by coordinating with dispatchers for efficient driver deployment.
Senior Logistics Manager
World Fuel Services
Kansas City, Kansas
07.2021 - 01.2026
- Streamlined logistics operations for fuel distribution and supply chain efficiency.
- Managed logistics personnel, providing guidance to resolve operational inquiries and enhance performance.
- Coordinated driver dispatch for bulk fuel and ethanol deliveries, ensuring timely service.
- Monitored fuel inventory for customer accounts to maintain optimal stock levels.
- Resolved escalated customer service issues to improve client satisfaction.
Logistics Specialist
Star Transport Llc
Overland Park, Kansas
02.2021 - 07.2021
- Scheduled and dispatched company drivers for bulk fuel deliveries, ensuring timely operations.
- Maintained and updated Microsoft Excel spreadsheets to track inventory, load allocation, and delivery performance.
- Collaborated with drivers and customers to resolve issues and address service needs for smooth operations.
Logistics Specialist
Kane Transport
Scanlon, MN
10.2019 - 11.2020
- Dispatched drivers for bulk loads of propane, butane, and ethanol, ensuring timely deliveries.
- Optimized load assignments based on cost-efficiency to provide best pricing options for customers.
Senior Area Product Coordinator
Ferrellgas
Overland Park, Kansas
07.2012 - 10.2019
- Scheduled and dispatched company drivers and third-party carriers for bulk propane, butane, and Blue Rhino cylinder deliveries to retail facilities.
- Supervised area product coordinators, delivering training and guidance to optimize fuel delivery efficiency.
- Coordinated load planning with supply manager, sourcing cost-effective products while meeting monthly supply contracts.
Education
Some College (No Degree) - General Studies
Columbia College
Columbia, MOSkills
- Logistics management
- Transportation coordination
- Routing strategies
- Supply chain optimization
- Inventory control
- Data analysis
- Client relationship management
- Team leadership
- Task delegation
- Problem solving
- Effective communication
Timeline
Extended Coverage Operations Manager
Riverside Transport
02.2026 - Current
Deployment Specialist
World Fuel
08.2022 - 01.2026
Senior Logistics Manager
World Fuel Services
07.2021 - 01.2026
Logistics Specialist
Star Transport Llc
02.2021 - 07.2021
Logistics Specialist
Kane Transport
10.2019 - 11.2020
Senior Area Product Coordinator
Ferrellgas
07.2012 - 10.2019
Some College (No Degree) - General Studies
Columbia College