Karissa Jones
Chandler,AZ
Summary
Organized and motivated employee eager to apply my organizational skills in various environments. I am always looking for new opportunities, to expand the set of skills I already have. I love having conversations, and meeting new people. I love learning new things and collaborating with people around me. I'm an outgoing person who prioritizes work, and building trust with others around me. I am friendly, confident, and have an understanding of sales and strong experience in customer service.
Overview
4
4
years of professional experience
Work History
Server
Perfect Pear Bistro
Chandler, AZ
01.2024 - Current
- Upheld high standards of sanitation in accordance with health department regulations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
Manager/Barista
BlackRockCoffeeBar
Tempe, AZ
01.2022 - 01.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed barista staff, ensuring proper training and scheduling.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Server
Picazzos
Tempe, AZ
06.2022 - 11.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to customers and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided exceptional service to high volume of daily customers.
Supervisor/Server
Egg n joe
Chandler, AZ
06.2020 - 06.2022
- Responded to customer questions regarding products, prices and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Reviewed completed work to verify consistency, quality.
Skills
- Detail-Oriented
- Works well under Pressure
- Always has a positive attitude
- Loves people
- Hardworking
- Employee Training
- Team Player
- High Energy and Stamina
Timeline
Server
Perfect Pear Bistro
01.2024 - Current
Server
Picazzos
06.2022 - 11.2023
Manager/Barista
BlackRockCoffeeBar
01.2022 - 01.2024
Supervisor/Server
Egg n joe
06.2020 - 06.2022