Karissa Kastler
Pittsburg,KS
Summary
Proven professional with experience in customer service and management. Demonstrates a strong commitment to efficiency and positive workplace culture. Skilled in problem-solving and team leadership.
Overview
3
3
years of professional experience
Work History
Front-Desk Agent
Holiday Inn Express And Suites
Pittsburg, Kansas
04.2026 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Assisted in resolving guest complaints effectively and professionally.
Housekeeper
Holiday Inn Express And Suites
Pittsburg, Kansas
02.2026 - 04.2026
- Cleaned guest rooms and common areas to maintain high standards of cleanliness.
- Provided friendly service to guests during room preparations and interactions.
- Replenished supplies, including toiletries and linens, for guest convenience.
Office Manager
Newport Appraisal Company
Sand Springs, Oklahoma
05.2025 - 08.2025
- Organized filing systems for appraisal reports and client documents to enhance retrieval efficiency.
- Tracked invoices and payments, ensuring accurate accounts receivable and payable information.
- Entered data into company databases with a focus on accuracy and efficiency.
Customer Service Representative
Kim's Custom Embroidery
Tulsa, Oklahoma
09.2024 - 01.2025
- Handled customer inquiries via phone, email, and in-person, ensuring prompt resolutions.
- Guided customers in product selections and embroidery options to enhance satisfaction.
- Executed accurate order processing using order management software to maintain efficiency.
Assistant Front-End Manager
Cash Saver Grocery Store
Sand Springs, Oklahoma
03.2023 - 09.2024
- Managed daily operations of the front end area including opening and closing duties.
- Supervised cashiers in handling transactions accurately and efficiently.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Cashier
Cash Saver Grocery Store
Sand Springs, Oklahoma
01.2023 - 03.2023
- Processed customer transactions efficiently at the checkout counter.
- Maintained accurate cash drawer and balanced registers daily.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Science - Finance
Pittsburg State University
Pittsburg, KS05-2029
High School Diploma -
Berrhill High School
Tulsa, OK05-2025
Skills
- Customer service
- Guest services
- Credit and cash management
- Administrative skills
- Office management
- Data entry
- Conflict resolution
- Phone etiquette
- Training and mentoring
- Team supervision
Timeline
Front-Desk Agent
Holiday Inn Express And Suites
04.2026 - Current
Housekeeper
Holiday Inn Express And Suites
02.2026 - 04.2026
Office Manager
Newport Appraisal Company
05.2025 - 08.2025
Customer Service Representative
Kim's Custom Embroidery
09.2024 - 01.2025
Assistant Front-End Manager
Cash Saver Grocery Store
03.2023 - 09.2024
Cashier
Cash Saver Grocery Store
01.2023 - 03.2023
Bachelor of Science - Finance
Pittsburg State University
High School Diploma -
Berrhill High School