Karissa Kopcych
Rescue,CA
Summary
Dynamic small business owner with a proven track record at Hidden Treasures, excelling in customer relations and strategic marketing. Expert in curating unique inventory and fostering vendor relationships, driving community engagement and sales growth. Skilled in verbal communication and financial management, ensuring exceptional service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Owner
Hidden Treasures
2025.10 - Current
- Curated inventory selection, focusing on unique vintage and thrift items to enhance customer experience.
- Managed daily operations, ensuring efficient workflow and optimal store organization.
- Fostered relationships with local vendors to source quality merchandise at competitive prices.
- Oversaw financial transactions, ensuring accuracy in cash handling and record-keeping processes.
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business
- Managed day-to-day business operations.
Loader and Unloader
UPS
2022.08 - Current
- Loaded and unloaded cargo from aircraft in compliance with safety protocols.
- Operated ground support equipment for efficient aircraft servicing.
- Conducted pre-flight inspections to ensure operational readiness of equipment.
- Followed established procedures for handling hazardous materials safely and effectively.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Optimized storage space utilization, arranging items compactly without compromising accessibility.
- Assisted in training new employees on proper loading procedures and safety protocols.
Seasonal Support Driver
UPS
2020.10 - 2026.01
- Adhered to company protocols for package handling and delivery accuracy.
- Maintained accurate logs of hours worked, mileage, and deliveries made.
- Delivered goods and products to customer on time and in excellent condition.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
Education
Associate of Arts - Early Childhood Education
Folsom Lake College
Folsom, CASkills
Customer relations
Verbal and written communication
Marketing tactics
Social media control
Timeline
Owner
Hidden Treasures
2025.10 - Current
Loader and Unloader
UPS
2022.08 - Current
Seasonal Support Driver
UPS
2020.10 - 2026.01
Associate of Arts - Early Childhood Education
Folsom Lake College