Hi, I’m
Karissa Ly
Maplewood,MN
Summary
Dedicated Restaurant Hostess experienced in enhancing customer satisfaction and optimizing seating arrangements. Managed reservations and maintained cleanliness standards while effectively handling high guest flow during peak hours. Focused on delivering exceptional dining experiences through attentive guest service and efficient operations.
Overview
3
years of professional experience
Work History
King City Sushi White Bear Lake, MN
Restaurant Server
09.2024 - 09.2025
Job overview
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Assisted in menu knowledge, effectively communicating daily specials to guests.
- Coordinated order delivery between kitchen and front-of-house staff, enhancing workflow efficiency.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Kings City Sushi White Bear Lake, MN
Restaurant Hostess
01.2023 - 09.2024
Job overview
- Greeted and seated guests, ensuring optimal dining experience and customer satisfaction.
- Managed reservations using OpenTable, coordinating with kitchen and service staff for efficiency.
- Assisted in training new host staff on operational procedures and customer service standards.
- Monitored guest flow during peak hours, optimizing seating arrangements to minimize wait times.
- Worked with clover POS system.
Education
Tartan High School Oakdale, MN
No Degree
06-2028
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Cleanliness
- POS system operation
- Cleaning and sanitizing
- knowledge of sushi ,chinese, hmong cuisine
Timeline
Restaurant Server
King City Sushi
09.2024 - 09.2025
Restaurant Hostess
Kings City Sushi
01.2023 - 09.2024
Tartan High School
No Degree