Karissa Monreal
Tehachapi,CA
Summary
Highly motivated and detail-oriented Criminal Justice graduate with a Bachelor of Science seeking a challenging and rewarding position within the criminal justice field or public service. Committed to promoting justice, maintaining public safety, and upholding the principles of fairness and integrity. Seeking an opportunity to apply knowledge and skills in areas such as law enforcement, corrections, probation, non-profit organization, education or other public service-related roles. Dedicated to making a positive impact on the community through innovation and initiative.
Overview
14
14
years of professional experience
Work History
Ordering Specialist
Heartland Charter School
Bakersfield, California
02.2024 - Current
- Communicated with staff and families to assess and fulfill ordering needs effectively, while upholding superior customer service.
- Ensured compliance with FERPA privacy laws to protect student confidentiality during the ordering process.
- Created purchase orders based on family requests and specifications.
- Prioritized, organized tasks, utilizing time management to efficiently accomplish service goals independently and with team members, to achieve project objectives and meet deadlines.
Judicial Intern
HONORABLE KAREN ACKERSON-GAUFF
08.2019 - 12.2019
- Assisted the judge with multidisciplinary team meetings for the community collaborative court program, actively participating in discussions and documenting key points.
- Observed calendar and traffic trial matters, attending hearings and trials to gain firsthand experience of courtroom procedures and the legal system.
- Visited various courtrooms within the jurisdiction to learn different styles of bench officers and attorneys in misdemeanor and felony criminal matters, observing their approaches and strategies.
- Attended and observed the Compton High school teen court program, actively participating in the organization and execution of the program, mentoring participants, and observing their interactions.
- Attended quarterly seminar conducted by the Compton Human Trafficking Task Force, contributing to discussions and gaining insights into legal and social aspects of human trafficking.
Adminstrative Coordinator
RITA WEISBERG DDS
11.2015 - 06.2016
- Played a vital role in ensuring the smooth operation of the dental practice.
- Prepared reports and presentations using MS Office Suite (word, Excel, PowerPoint).
- Handled office supply inventory, placing orders as needed to ensure smooth daily operations.
- Provided comprehensive administrative support to the office, including managing correspondence, scheduling appointments, and coordinating meetings.
- Maintained and organized office files, documents, and records, ensuring easy retrieval and confidentiality.
- Collaborated with cross-functional teams to facilitate efficient workflow and enhance overall productivity.
- Managed various administrative tasks and provided support to both patients and dental staff.
Customer Service Representative
Bank of the West
06.2012 - 10.2015
- Apply consistent, exceptional service by providing a personalized interaction to not only meet the customer’s needs but exceed them.
- Seek to observe any potential future needs and referring financial products and services to consistently meet sales goals.
- Processed daily client transactions including deposits, withdrawals, loan payments and applications, and cash drawer balancing with attention to detail resulting in complete accuracy and efficiency in a fast-paced environment.
- Maintained records of all transactions and ensured documentation was within compliance of regulations and confidentiality of the customer.
- Participated in team collaborations to work efficiently with colleagues to achieve shared goals.
Education
CRIMINAL JUSTICE ADMINISTRATION -
California State University Dominguez Hills
05.2019
Skills
- Strong teamwork and collaboration skills to work efficiently with colleagues
- Ability to analyze complex situations, think logically, and make sound decisions based on available information
- Strong focus on accuracy and precision in data collection, report writing, and documentation
- Excellent verbal and written communication skills to effectively interact with diverse individuals
- Proficiency in resolving conflicts and diffusing tense situations while maintaining professionalism
- Familiarity with relevant technology tools with the ability to rapidly learn new software programs related to daily operations
Timeline
Ordering Specialist
Heartland Charter School
02.2024 - Current
Judicial Intern
HONORABLE KAREN ACKERSON-GAUFF
08.2019 - 12.2019
Adminstrative Coordinator
RITA WEISBERG DDS
11.2015 - 06.2016
Customer Service Representative
Bank of the West
06.2012 - 10.2015
CRIMINAL JUSTICE ADMINISTRATION -
California State University Dominguez Hills