Karizma Larios
Jacksonville,U.S.
Summary
Results-driven retail and café professional with over 8 years of customer-facing experience. Expertise in customer engagement, upselling, inventory management, and visual merchandising to enhance sales performance. Committed to mentoring peers and upholding high service standards while pursuing advancement in retail or hospitality leadership.
Overview
8
8
years of professional experience
Work History
Server
Hook and reel
Jacksonville, Nc
04.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Served food and beverages promptly to enhance guest satisfaction.
- Took customer orders accurately and efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues to improve dining experience.
- Maintained cleanliness and organization of dining area and service stations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Key Holder
Hollister
Jacksonville, U.S.
02.2025 - 04.2026
- Managed store opening and closing procedures as Key Holder, ensuring accurate cash handling and daily deposits with measurable reduction in discrepancies.
- Mentored new hires on store policies and customer service expectations, enhancing their ability to handle transactions and floor duties independently.
- Coordinates cross-shift communication protocols to balance coverage and accelerate response to high-traffic periods, sustaining consistent customer service levels.
- Monitors product sell-through patterns and adjusts restock priorities, enabling smarter inventory placement and noticeable improvements in availability.
- Monitored product sell-through patterns and adjusted restock priorities to improve inventory placement and availability.
- Designed visual merchandising tweaks for seasonal assortments to direct customer flow and emphasize high-margin items, increasing shopper engagement.
Server
Dennys Restaurant
Jacksonville, Nc
04.2025 - 12.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Served food and beverages promptly to enhance guest satisfaction.
- Took customer orders accurately and efficiently using point-of-sale system.
Barista
910 Coffee Co
Jacksonville, U.S.
07.2024 - 11.2025
- Prepared espresso-based beverages, teas, and specialty drinks in a high-volume coffee shop.
- Maintained clean, welcoming café environment, ensuring high product quality and consistency.
- Managed register operations and efficiently took orders while handling daily opening/closing duties.
- Built rapport with regular customers, fostering a positive and energetic work environment.
Bookseller
Barnes & Noble
Jacksonville, U.S.
07.2023 - 01.2025
- Engaged customers with book recommendations and promoted featured titles.
- Maintained merchandise presentation and assisted in both retail and café sections.
- Ensured the store was tidy, stocked, and inviting.
- Continuously educated self on book trends and supported localized merchandising decisions.
Line Cook
Café Rio Inc
Avondale, U.S.
04.2020 - 10.2020
- Prepared consistent, high-quality food in a fast-paced kitchen environment.
- Maintained food safety and sanitation protocols and monitored ingredient levels.
- Operated fryers, grills, and kitchen equipment according to safety procedures.
Team Leader
Dickey's Barbecue Pit
Avondale, U.S.
10.2018 - 06.2019
- Supervised staff, managed registers, and ensured proper closing procedures.
- Prepared food, maintained cleanliness, and drove sales with strong customer interactions.
- Trained new employees and upheld food quality standards.
Education
General Degree -
Westview highschool
ArizonaSkills
- Food service
- Espresso & Drink Preparation
- Teamwork and Communication
- Customer engagement
- Time management
- Cross-Functional Collaboration
- POS handling
- Food safety
- Food Safety Standards
Timeline
Server
Hook and reel
04.2026 - Current
Server
Dennys Restaurant
04.2025 - 12.2025
Key Holder
Hollister
02.2025 - 04.2026
Barista
910 Coffee Co
07.2024 - 11.2025
Bookseller
Barnes & Noble
07.2023 - 01.2025
Line Cook
Café Rio Inc
04.2020 - 10.2020
Team Leader
Dickey's Barbecue Pit
10.2018 - 06.2019
General Degree -
Westview highschool