KARL ANDERSON
Las Vegas,NV
Summary
A versatile, confident, detail-oriented, dependable, and self-motivated professional with a positive attitude. Seeking a position that offers growth and stability. Demonstrated success in efficiently and accurately processing products, resulting in streamlined operations and improved productivity. Extensive expertise in Encompass, Mavent, management, and quality control, ensuring high standards of performance and compliance.
Overview
20
20
years of professional experience
Work History
Disclosure Desk Manager
Luminate Home Loans
01.2023 - 02.2025
- Enhanced quality control measures by introducing standardized procedures and regular inspections.
- Developed quality control checklist for each product category, standardizing inspection process.
- Reduced error defects by implementing robust quality control measures.
- Monitored processes to support quality control.
- Streamlined quality control processes for increased efficiency and reduced turnaround time.
- Subject matter expert for Mavent, Encompass, TRID, regulatory compliance for Loan Estimates, Closing Disclosures and evaluating cost to cures.
- Ensured team members were following investor, agency, DPA, and CFPB/TRID guidelines by random monthly audit.
- Oversaw team members issuing initial disclosures and revised loan estimates following CFPB/TRID guidelines with high production and outstanding quality.
- Collaborated and tested systems with other departments for company transition to another entity to flawless success.
Disclosure Desk Manager
Celebrity Home Loans
05.2021 - 12.2022
- Subject matter expert for Mavent, Encompass, TRID, regulatory compliance for Loan Estimates, Closing Disclosures and evaluating cost to cures.
- Successfully implemented 11 state rollouts pertaining to disclosures and SmartFees.
- Developed quality control checklist for each product category, standardizing inspection process.
- Reduced error defects by implementing robust quality control measures.
- Monitored processes to support quality control.
- Streamlined quality control processes for increased efficiency and reduced turnaround time.
- Ensured team members were following investor, agency, DPA, and CFPB/TRID guidelines.
- Oversaw team members issuing initial disclosures and revised loan estimates following TRID guidelines.
Quality Assurance Manager
All Western Mortgage
08.2019 - 05.2021
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Initiated, coordinated, and implemented system changes through granted Encompas administrator access.
- Responsible for team members and managers that would generate and disclose initial disclosures, revised loan estimates, closing disclosures, revised closing disclosures and closing packages.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Quality Control Manager
Alterra Group, LLC
01.2016 - 08.2019
- Review daily production reports
- Coach team members through daily training and loan examples
- Ensure loan quality of files for investor purchase
- Maintain QC checklist to ensure loan quality
- Interact with Loan Officers and Processors to process files to CTC
- Ensure Quality Control reviews are within 4 hours
- Ensure Closing Disclosures are issued within 1 business day
- Responsible for keeping quality control checklist updated
- Ensure investor guidelines
- Managed the issuance of Closing Disclosures 3 days before closing
- Knowledgeable in RESPA/Disclosing rules
- Oversaw company Encompass rollout as departmental subject matter expert
- Implemented quality control, initial disclosure and re-disclosure procedures for company Encompass rollout
Loan Administration Manager – MLA and Prefund Dept.
Wells Fargo Home Mortgage
01.2009 - 01.2015
- Review daily production/quality reports
- Coached team members through weekly team meetings and 1 on 1’s
- Las Vegas site trainer for new processes
- Interacted and communicated with VP and SVP level team members
- Prepared production/quality reports for team member review
- Fraud awareness training
- Interacted with lenders to help fund loans
- Standard Work rep for Las Vegas site
- Responsible for interviewing and hiring of employees
- Managed teams of up to 20 team members
- Managed 2 separate departmental teams at once
- Managed remote employees in different states
- Las Vegas site rep for Information Security (ISS)
Loan Documentation Specialist 3
Wells Fargo Financial
01.2007 - 01.2009
- Reviewed loan mortgage documents with 100% quality accuracy
- Las Vegas site trainer for FHA products
- Go to person for team member questions
Work Director
Wells Fargo Financial
01.2005 - 01.2007
- Responsible for ensuring all payments processed for the day
- Controlled work flow amongst team members
- Resolved issues with payment processing machines
- Processed exceptions payments i.e
- Torn checks, cash
Education
Bachelor’s Degree - Computer Network Systems
ITT Tech
Portland, OR01.2003
Graduated -
Evergreen High School
Vancouver, WA01.2000
Skills
- CFPB/TRID Expert
- Encompass Expert
- Mavent Expert
- Team interaction
- Quality control tests
- Quality control policies
- Adaptability
- MS Word
- Excel
- PowerPoint
Managerial Training Courses
- Situational Leadership II (Ken Blanchard)
- Coaching Essentials (Ken Blanchard)
- Time Management Training
- Participated in Toast Masters LV Chapter
Encompass
Expert in Encompass and Mavent
Timeline
Disclosure Desk Manager
Luminate Home Loans
01.2023 - 02.2025
Disclosure Desk Manager
Celebrity Home Loans
05.2021 - 12.2022
Quality Assurance Manager
All Western Mortgage
08.2019 - 05.2021
Quality Control Manager
Alterra Group, LLC
01.2016 - 08.2019
Loan Administration Manager – MLA and Prefund Dept.
Wells Fargo Home Mortgage
01.2009 - 01.2015
Loan Documentation Specialist 3
Wells Fargo Financial
01.2007 - 01.2009
Work Director
Wells Fargo Financial
01.2005 - 01.2007
Graduated -
Evergreen High School
Bachelor’s Degree - Computer Network Systems
ITT Tech
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