Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
22
22
years of professional experience
Work History
Director of Operations
D'Ayree Investments
08.2024 - Current
Developed and monitored key performance indicators to assess operational effectiveness.
Collaborated with stakeholders to align business objectives with operational strategies.
Conducted regular audits to ensure compliance with industry regulations and standards.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Finance Manager
BOB MOORE AUTO GROUP
08.2020 - 06.2024
Streamlined reporting processes, improving accuracy of monthly financial statements and variance analyses.
Reviewed documentation and identified financial discrepancies where applicable.
Developed and implemented strategic financial policies to enhance operational efficiency.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
New Car Director
Jaguar Land Rover Maserati Oklahoma City
02.2017 - 07.2020
Directed new vehicle sales strategy, ensuring alignment with market trends and customer preferences.
Managed inventory control processes to optimize stock levels and minimize holding costs.
Developed training programs for sales teams, enhancing product knowledge and customer engagement techniques.
Collaborated with marketing teams to launch promotional campaigns that increased brand visibility and customer interest.
Oversaw dealership operations, implementing best practices to enhance efficiency and maintain high service standards.
Established strong rapport with customers through exceptional communication skills, enhancing customer loyalty and repeat business.
Oversaw the entire new car sales process, ensuring a smooth and efficient customer experience from start to finish.
Managed inventory levels to maintain optimal stock while minimizing aging units and maximizing profitability.
Coordinated cross-departmental efforts between sales, finance, and service teams to ensure seamless transactions for customers and foster teamwork within dealership environment.
Improved dealership reputation by addressing customer concerns quickly and effectively, ultimately leading to increased positive reviews online.
Sales Consultant/Assistant Sales Manager
Jaguar Volvo of OKC
03.2011 - 02.2017
Jaguar Volvo Master Elite Certified
Appraised trades, desked deals and submitted deals to Lenders
Ordered inventory, purchased inventory through online auctions
Received the Award of Excellence and ranked 4th overall in the USA with cumulative sales volume, profitability and CSI for Jaguar in 2014
General Manager
RON SHIRLEY PONTIAC BUICK GMC
06.2003 - 12.2010
Oversaw daily operations to ensure high-quality customer service and satisfaction.
Managed inventory levels using advanced dealership management systems for optimal stock control.
Developed and implemented strategic marketing initiatives to drive sales growth and brand awareness.
Trained and mentored staff, fostering a collaborative environment to enhance team performance.
Education
No Degree - Engineering
Oklahoma State University
Stillwater, OK
Skills
Process optimization
Operational management
Email management expertise
Credit analysis expertise
Effective time management
Integrated operations and sales management
Effective communication
Talent acquisition and development
Quality control
Efficiency optimization
Accomplishments
Maintained one of the highest efficiency and production levels in finance with the Bob Moore Auto Group.
Recognized and ranked 4th overall in the USA with cumulative sales volume, profitability and CSI for Jaguar in 2014
In recognition for stellar performance, received the Award of Excellence with Jaguar USA
Financial Analyst Intern at Pine Valley Investments, LLC. Pine Valley InvestmentsFinancial Analyst Intern at Pine Valley Investments, LLC. Pine Valley Investments
Senior Associate Consultant at Franklin Templeton Investments/ Putnam InvestmentsSenior Associate Consultant at Franklin Templeton Investments/ Putnam Investments