Karl Helpert
West,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Salesperson
Gross-Yowell
Waco, Texas
11.2018 - Current
- Assisted customers with product selection and provided detailed product knowledge.
- Maintained inventory levels through regular stock checks and replenishment.
- Processed sales transactions accurately using point-of-sale systems.
- Built strong customer relationships to encourage repeat business and loyalty.
- Resolved customer inquiries and complaints efficiently, ensuring satisfaction.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Generated new business opportunities through cold calling campaigns.
- Monitored inventory levels and placed orders as needed.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Provided personalized service to build relationships with customers.
- Resolved customer complaints promptly and efficiently.
Salesperson
Gross-Yowell
Waco, TX
06.2005 - 12.2016
- Assisted customers with product selection and provided detailed product knowledge.
- Maintained inventory levels through regular stock checks and replenishment.
- Processed sales transactions accurately using point-of-sale systems.
- Built strong customer relationships to encourage repeat business and loyalty.
- Collaborated with team members to enhance store displays and merchandising strategies.
- Trained new sales staff on company policies and effective sales techniques.
- Educated customers about products and services offered by the company.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Monitored inventory levels and placed orders as needed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Produced sales documents, finalized deals and filed records.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Recruited, hired and trained new hires to optimize profitability.
Education
Bachelor of Science - General Studies
Baylor University
Waco, TX 08.2005 - 05.2009
Skills
- Product knowledge
- Point-of-sale systems
- Inventory management
- Sales transactions
- Problem solving
- Relationship building
- Sales process
- Customer service
Timeline
Salesperson
Gross-Yowell
11.2018 - Current
Bachelor of Science - General Studies
Baylor University
08.2005 - 05.2009
Salesperson
Gross-Yowell
06.2005 - 12.2016