I have been in supervision for more than 25 years, During this time I have been an Instructor , Proctor for Servsafe. I have done store audits and trained team members to perform audits as well. Employee development management training.
Overview
43
43
years of professional experience
Work History
Area Supervisor
Clara Corp McDonald's
Wheat Ridge, CO
04.1996 - Current
Oversaw daily operations to ensure compliance with quality and safety standards.
Trained and mentored team members to enhance performance and customer service skills.
Coordinated inventory management systems to optimize stock levels and minimize shortages.
Analyzed sales data to identify trends, informing strategic decisions for promotional initiatives.
Facilitated team meetings to communicate goals, expectations, and performance feedback effectively.
Developed training programs that improved employee retention and satisfaction rates.
Collaborated with management on budgetary planning to align resources with business objectives.
Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections to check quality and compliance with established specifications.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Tracked hours and inventory usage, and prepared associated reports.
Harmonized efforts of different teams to ensure smooth operations during peak hours and special events.
Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
Implemented process improvements that increased operational efficiency and reduced waste.
Store Manager
All About Sports
Clovis, NM
09.1988 - 03.1996
Oversaw daily store operations, ensuring optimal inventory management and customer service standards.
Implemented merchandising strategies to maximize sales and improve store layout efficiency.
Led staff training programs, enhancing team performance and product knowledge.
Analyzed sales data to identify trends, adjusting stock levels and promotional strategies accordingly.