Karl Stern

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of the market and the company's services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

• Acknowledged as employee of the month January of 2023 for being the sales rep with the highest volume and margin the month prior.
• Telephone Service - Professionally processed 100+ calls per day, providing information and service to ensure customer satisfaction.
• Developed a greater carrier network by introducing Parade software for covering capacity.
• Founded an official student organization while at TTU - the Tech Electric Board Club

It's been a hobby of mine since college, building and riding electric skateboards, and a great way to unwind on the weekend and interact with the community. There are tons of Facebook groups dedicated to group rides and discussing different products and boards. I particularly enjoy the engineering aspect of customizing a board, taking them apart, figuring out how it works and putting it back together in a new way.