Karla Amaya
San Benito,Texas
Summary
Dedicated Medical Assistant with proven expertise in patient management and medical office administration. Skilled in maintaining confidentiality and providing patient-focused care, significantly enhancing patient satisfaction. Excelled in documentation and patient education, demonstrating compassionate care and operational efficiency.
Overview
10
10
years of professional experience
Work History
Medical Assistant
WellMed Medical Management - United Health Group
06.2018 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Contacted patients to inform them of upcoming medication refills, and assisted in completing insurance-required health screenings. This included scheduling for imagings, referral appointments, and completing health questionnaires and coordinating any additional necessary appointments.
Medical Assistant
Dr. Luis Reynoso, P.A.
04.2015 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Certificate - Medical Assistant
Southern Careers Institute
Harlingen, TX03-2015
High School Diploma -
Harlingen High School
Harlingen, TX05-2014
Skills
- Medical office administration
- Patient-focused care
- Patient scheduling
- Documentation expert
- Patient management
- Compassionate
- Maintaining confidentiality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
WellMed Medical Management - United Health Group
06.2018 - Current
Medical Assistant
Dr. Luis Reynoso, P.A.
04.2015 - 05.2018
Certificate - Medical Assistant
Southern Careers Institute
High School Diploma -
Harlingen High School
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