Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Karla Aviles

Houston,TX

Summary

Dynamic and engaging professional with a proven track record at Hillstone Restaurant Group, enhancing customer satisfaction through exceptional multitasking and team collaboration. Excelled in server support and maintaining a welcoming atmosphere, significantly improving service quality.

Overview

2025
2025
years of professional experience

Work History

Greeter

Hillstone Restaurant Group
  • Ensured cleanliness and organization of entrance area, enhancing visitor first impressions.
  • Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Displayed friendly and genuine behavior to create warm and welcoming atmosphere for guests.

Hostess

North Italia
02.2024 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Hostess and Server

Twin Peaks
08.2022 - 02.2024
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Hostess

Bombshells Restaurant And Bar
08.2020 - 07.2021

Education

Lone Star College
Houston, TX

Skills

  • Team Collaboration
  • Server Support
  • Phone Etiquette
  • Multitasking proficiency

Languages

Spanish
Native or Bilingual

Affiliations

SPCA volunteer

Timeline

Hostess

North Italia
02.2024 - Current

Hostess and Server

Twin Peaks
08.2022 - 02.2024

Hostess

Bombshells Restaurant And Bar
08.2020 - 07.2021

Greeter

Hillstone Restaurant Group

Lone Star College

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Karla Aviles