Karla Campos
Canoga Park ,CA
Summary
• Dynamic and dedicated server with exceptional customer service skills honed at The Variel Senior Living. Proven ability to multitask in high-volume environments while maintaining cleanliness and guest satisfaction. Recognized for effectively resolving customer complaints and fostering strong relationships, ensuring a positive relationship dining experience. Bilingual communicator with expertise in food safety practices.
- Strong relationship-builder and multitasker with a team-oriented personality and a commitment to completing all tasks with a meticulous attention to detail.
- When assisting customers with requests and meeting special needs, im very cheerful with a smile on my face always
- I'm an Employee who is self-motivated and has a flexible schedule and availability.
- successful at assisting customers.
- When it comes to answering customers' questions and recording order information, professionalism is essential
Overview
3
3
years of professional experience
Work History
Server
The Variel Senior Living
Canoga Park
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier / Server
Vuture Food
07.2022 - 06.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Cashier / Server
La Michoacana Ice Cream Parlor
Canoga Park
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Stoney Point High School
Los Angeles, CA06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Supply restocking
- Food safety practices
- Table bussing
- Allergy awareness
- Fluent bilingualism
- Language translation
- Customer support
- Payment collection
- Product knowledge
- Telephone etiquette
- Stress management
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Quick learner
- Bussing tables
- Server support
Languages
English / Spanish
Native or Bilingual
Timeline
Server
The Variel Senior Living
06.2024 - Current
Cashier / Server
Vuture Food
07.2022 - 06.2024
Cashier / Server
La Michoacana Ice Cream Parlor
02.2022 - 07.2022
Stoney Point High School