Karla Campos
Simi Valley,CA
Summary
Dynamic Licensed Esthetician with nearly a decade of experience in retail environments, specializing in team leadership and exceptional guest experiences. Expertise in blending industry knowledge with a passion for skincare to create personalized experiences that exceed client expectations.
Overview
8
8
years of professional experience
Work History
Operations Manager
Ulta Beauty
Thousand Oaks, CA
03.2025 - Current
- Oversee daily operations to ensure efficiency and excellent customer service.
- Lead and mentor a team of beauty professionals, enhancing their skills and productivity.
- Manage inventory, visual merchandising, and store layout to optimize sales and customer satisfaction.
- Foster a positive work environment that supports staff development and teamwork.
- Develop strategies to meet sales targets and improve store performance, including promoting specific makeup and skincare brands to achieve sales goals.
- Conduct inventory adjustments to ensure counts are accurate and maintain product availability.
- Maintain salesfloor standards to ensure a welcoming and presentable environment for the guests.
Visual Merchandise Team Leader
American Eagle Outfitters
Canoga Park, CA
09.2024 - 02.2025
- Analyze merchandise reports to make informed decisions that maximize presentation and drive sales.
- Managing visual directives, mapping, and floorset execution.
- Visual merchandising, executing displays, and adhering to the company's marketing strategies.
- Driving sales and team performance while ensuring a high-quality customer experience.
- Build customer loyalty through in-store experience.
- Train and coach team members, providing performance feedback.
- Specialty Sales Beauty Team Leader
Visual Merchandise Team Leader
Target
Westlake Village, CA
06.2022 - 09.2024
- Guest service fundamentals and experience building a guest first culture
- Focused on sales goals, planning and executing daily/weekly workload.
- Visual Merchandising, pricing, and setting up events and promotions.
- Supporting and maintaining store processes, organization, layout and replenishment of the salesfloor.
- Interviewing, hiring and training of new customer service employees.
- Managing employee schedules, performance support and discipline.
- Maintain organization of backroom ISM and keep up to date with current signing tools and signing fixtures
- Led multiple departments, balanced team member expertise while effectively leading teams in each department.
Licensed Esthetician
Massage Envy
Granada Hills, CA
04.2023 - 09.2023
- Perform quality, professional skin care services that meet clients' needs.
- Communicate with clients to identify their needs and set clear expectations.
- Use expertise, along with our protocols and modalities, to craft customized facials and body treatments.
- Recommend follow-up visits, services and at home skincare routines.
General Merchandise Fulfillment Team Leader
Target
Simi Valley, CA
04.2017 - 05.2022
- Executed daily/weekly workload to deliver department and store sales goals and guest engagement.
- Demonstrated a culture of ethical conduct, safety and compliance; led and held the team accountable to work in the same way.
- Managing employee schedules and performance.
- Supporting and maintaining store processes, organization, layout and replenishment of the salesfloor.
- Utilized workload planning tools to complete all scheduled workload.
- Led multiple departments, balanced team member expertise while effectively leading teams in each department.
- Managed order pick up and ship from store orders while meeting fulfillment goals to support the growth of sales.
Education
Licensed Esthetician - Esthetics
Simi Institute for Careers & Education
Simi Valley, CAGeneral Studies
Moorpark College
Moorpark, CASkills
- Problem-solving
- Team leadership
- Customer service
- Inventory management
- Staff development
- Strategic planning
- Retail operations management
- Sales background
- Product knowledge
- Client consultations
Timeline
Operations Manager
Ulta Beauty
03.2025 - Current
Visual Merchandise Team Leader
American Eagle Outfitters
09.2024 - 02.2025
Licensed Esthetician
Massage Envy
04.2023 - 09.2023
Visual Merchandise Team Leader
Target
06.2022 - 09.2024
General Merchandise Fulfillment Team Leader
Target
04.2017 - 05.2022
General Studies
Moorpark College
Licensed Esthetician - Esthetics
Simi Institute for Careers & Education