Karla Castro Suarez

Support multiple Engineering Managers with several duties and pro-actively participate in weekly team meetings with executives to inform them about the progress of the assigned project.

Improve communication between team members by maintaining accurate project documentation, including reports, schedules, and specifications.

Manage correspondence and email communications with costumers to ensure timely responses and affective resolution of inquires and issues.

Maintain database up to date with specifications, records, and job progress.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Handled cash transactions accurately, contributing to balanced daily financial reports.

Maintained and reconciled accounts, including processing invoices and payments.

Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.

Implemented cost-saving initiatives by monitoring portion control, minimizing waste, and accurately forecasting inventory needs based on historical trends.

Identified opportunities for growth and expansion within market.

Achieved revenue and profit targets through solid promotional and budget control strategies.

Planned strategies to achieve profitability, guest satisfaction and employee retention objectives.

Upheld brand quality standards across all service levels.

Analyzed industry trends to stay ahead of competitors and capitalize on new opportunities.