Overview
Work History
Education
Skills
Accomplishments
Timeline
Barista

Karla Cervantes

Houston,TX

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Texas Family Fitness
02.2023 - 08.2023
  • Curated a professional and energetic gym atmosphere by maintaining organized equipment and a clean front desk.
  • Drove membership growth through confident sales conversations and personalized customer engagement.
  • Built strong people skills by navigating high-volume, fast-paced client interactions with ease and professionalism.

Barista

Starbucks
02.2022 - 01.2024
  • Delivered personalized customer experiences through clear, friendly communication in both café and drive-thru settings.
  • Fostered a positive team culture by collaborating seamlessly with coworkers during high-volume shifts.
  • Cafted beverages using commercial espresso machines and brewing equipment with speed and precision.

Camp Counselor

The Hockaday School
06.2022 - 07.2023
  • Led and engaged children of diverse ages and abilities in a variety of camp activities, fostering a fun and inclusive environment.
  • Ensured camper safety by supervising groups, enforcing rules, and modeling leadership and empathy

Shift Lead- Sales Associate

Aerie American Eagle
09.2019 - 06.2022
  • Oversaw daily sales operations, including end-of-day revenue calculations, receipt organization, and online order management.
  • Supported digital marketing efforts by contributing to Aerie’s Instagram content while ensuring top-tier customer service with the sales team.

Brand Ambassador

Aerie
05.2021 - 08.2021
  • Managed sales operations and online order fulfillment with accuracy while enhancing brand visibility through Instagram marketing and delivering excellent customer experiences.

Education

Bachelor of Arts - Communication

Texas A&M University
College Station, TX
05-2027

Skills

  • Foreign language proficiency (English, Spanish, French)
  • Email and telephone etiquette
  • Active learning
  • Flexible schedule

Accomplishments

Regents Scholar- Texas A&M University

  • Awarded a prestigious scholarship recognizing exceptional academic achievement and demonstrated leadership skills.

Timeline

Front Desk Receptionist

Texas Family Fitness
02.2023 - 08.2023

Camp Counselor

The Hockaday School
06.2022 - 07.2023

Barista

Starbucks
02.2022 - 01.2024

Brand Ambassador

Aerie
05.2021 - 08.2021

Shift Lead- Sales Associate

Aerie American Eagle
09.2019 - 06.2022

Bachelor of Arts - Communication

Texas A&M University

Similar Profiles

CREATE PROFILE
Karla Cervantes