Karla Dockery
Corryton,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Medical Secretary
Tennessee Urology/United Urology
Knoxville, Tennessee
02.1999 - Current
- Greet patients upon arrival, collect patient information including updating existing information, verified insurance coverage. Collected copays, complete check in process.
- Check patient out including scheduling all testing whether it be in office or outpatient. Schedule follow up visits. Refer patients to other specialists offices as needed.
- Scheduling all local procedures at our ASC
- Administrative Point of Contact
- Training new employees on check out and on point of contact as needed
Education
Business Administration
San Jacinto College District
Pasadena, TX05-1986
Skills
- Medical Terminology
- Electronic Recordkeeping
- Patient Scheduling
- Check in and check out
- 25 years of medical experience
- Appointment coordination with other offices
- ASC scheduling
- Adaptable to change
- Clinical support
- Patient scheduling proficiency
- Interpersonal relationship building
- HIPAA
- Adaptable and Flexible
- Decision-Making
- Professional Demeanor
- Supply Ordering
- Reliability
- Task Prioritization
- Collaboration and Teamwork
- Staff Leadership
- Time Management
- Problem-solving abilities
- Multitasking
- Critical thinking abilities
Timeline
Medical Secretary
Tennessee Urology/United Urology
02.1999 - Current
Business Administration
San Jacinto College District