Karla Escobar
El Paso,TX
Summary
Dedicated customer service specialist with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
El Paso, TX
01.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
Server Trainer
Texas Roadhouse
El Paso, TX
01.2023 - 05.2024
- Provided one-on-one support to ensure successful completion of training objectives.
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Facilitated group discussions about complex topics related to server systems.
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX05-2024
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX05-2021
Skills
- Suggestive Selling
- Exceptional customer service
- Sales expertise
- Strong Work Ethic
Languages
Spanish
Professional
French
Limited
Affiliations
- Active Volunteer at Abundant Living Faith since 2020.
- Weight lifting and conditioning five times a week.
- Dog sitter and Baby sitter upon request.
Timeline
Server Trainer
Texas Roadhouse
01.2023 - 05.2024
Server
Olive Garden Restaurant
01.2021 - Current
Bachelor of Arts - Psychology
The University of Texas At El Paso
Associate of Arts - Multidisciplinary Studies
El Paso Community College
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