Karla Estrada
Fort Worth
Summary
Excellent, efficient money-handling skills and familiarity with POS systems. Possess an optimistic and hard-working attitude creating a positive work environment. Demonstrated flexibility and adaptability to new administrative techniques.
Overview
8
8
years of professional experience
Work History
Receptionist
FORT WORTH ENDOSCOPY CENTER
Fort Worth
07.2023 - Current
- Managed patient check-in and registration processes efficiently.
- Maintained patient confidentiality following HIPAA regulations and protocols.
- Assisted with office organization, ensuring a clean and welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
On point personnel
Texas Christian University
Fort Worth
01.2023 - 04.2023
- Assisted 50+ students with food and checking out, answered any possible questions.
- Assisted where needed, since was I knew my way around.
- Took coffee, food and other beverage orders and handed them out to students effectively and quickly.
Cashier/Host/Expo
West Side Cafe
Fort Worth
01.2021 - 12.2022
- Issued receipts, refunds, credits, or change due to customers.
- Swept front sidewalk and wiped windows and doors in off-peak times.
- Managed telephone requests and take-out orders
Cashier/Server/Concessions
Helping Hands
Fort Worth
01.2018 - 01.2020
- Greeted customers to the building, following through on orders.
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing plates promptly and with a positive attitude.
- Serving food in a fast-paced environment and knowing how to assist them when unsatisfied
Education
Some College (No Degree) -
Tarrant County College, Northwest Campus
Fort Worth, TXSkills
- Microsoft Word
- Microsoft PowerPoint
- Interpersonal & Communication Skills
- Financial Knowledge
- Patient registration
- Data entry accuracy
- Telephone etiquette
- HIPAA compliance
- Time management
- Office organization
- Conflict resolution
- Attention to detail
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Receptionist
FORT WORTH ENDOSCOPY CENTER
07.2023 - Current
On point personnel
Texas Christian University
01.2023 - 04.2023
Cashier/Host/Expo
West Side Cafe
01.2021 - 12.2022
Cashier/Server/Concessions
Helping Hands
01.2018 - 01.2020
Some College (No Degree) -
Tarrant County College, Northwest Campus