Karla Garcia
Bellflower,CA
Summary
Dedicated crew member with proven skills in cash handling, team collaboration, and effective communication. Committed to creating a welcoming environment and ensuring customer satisfaction through excellent customer service.
Overview
7
7
years of professional experience
Work History
Crew Member
McDonald’s
Downey, California
04.2024 - Current
- Engaged with customers to provide accurate orders and communicate any promotions
- Monitor inventory levels and report shortages to ensure timely restocking
- Communicate with team members to stay focused during peak hours
- Process cash transactions accurately while following cash handling procedures
- Help train new crew members, creating a supportive and welcoming environment
- Maintain cleanliness of lobby and kitchen areas to enhance guest experience
- Communicate between kitchen and front staff for accurate orders and deliveries
- Take orders, collect payments, and provide change
- Serve food quickly for positive guest experiences
- Set up workstations, clean surfaces, and restock supplies in between peak hours
- Sweep floors, wipe tables and empty trash cans
- Provide excellent customer service to maintain positive experiences for guests
- Keep restaurant lobby, front counter and restrooms neat and clean throughout shift
Sales Associate
Aeropostale
Downey, CA
11.2021 - 06.2024
- Assisted customers in locating desired merchandise
- Daily cash handling and ensuring accuracy
- Collaborated with team members to achieve sale goals
- Maintained cleanliness and organization of the sales floor and stock room to create a welcoming environment
- Assisted customers with product advice and assisting them with any questions
- Greeted customers and provided customer service
Camp Counselor
Camp Savio
Bellflower , CA
06.2019 - 08.2022
- Supported campers in developing life skills through challenges
- Encouraged healthy competition during sport events while promoting teamwork with other campers
- Encouraged team-building activities to enhance camper cooperation
- Worked with other counselors to create a welcoming and fun environment
Education
High School Diploma -
Downey High School
Downey06-2023
Some College (No Degree) - Undeclared
Cal State University of Long Beach
Long Beach, CASkills
- Cash handling
- Team collaboration
- Problem solving
- Effective communication
- Inventory restocking
- Cleaning and creating a welcoming environment
Affiliations
- Cooking and baking different kinds of foods for family
- Taking advantage of exploring nature whenever I can
Languages
English
Full Professional
Spanish
Limited
Timeline
Crew Member
McDonald’s
04.2024 - Current
Sales Associate
Aeropostale
11.2021 - 06.2024
Camp Counselor
Camp Savio
06.2019 - 08.2022
High School Diploma -
Downey High School
Some College (No Degree) - Undeclared
Cal State University of Long Beach