Karla Gomez
Lynn,MA
Summary
Dynamic Assistant Manager with a proven track record at Logan Airport, excelling in operations management and team leadership. Spearheaded initiatives that significantly increased sales through strategic merchandising, while fostering a positive work environment. Skilled in financial management and customer service, adept at driving business growth and improving service quality.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Logan Airport
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Dental Assistant -
North Shore Community College
Lynn, MA10.2024
Skills
- Customer service
- Money handling
- Team leadership
- Operations management
- Sales strategies
- Retail operations management
- Sales growth
- Sales reporting
- Project management
- Financial management
- Business administration
- Meeting facilitation
Languages
Spanish
Full Professional
English
Full Professional
Portuguese
Limited Working
Timeline
Assistant Manager
Logan Airport
08.2021 - Current
Dental Assistant -
North Shore Community College
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