Karla Gutierrez
Chicago,IL
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
4
4
years of professional experience
Work History
Interpreter
Illinois language services
Chicago
02.2024 - Current
- Read legal documents, scientific articles or news reports and rewrote into specified language.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Sat in on meetings to provide members with oral translations of conversations and information.
Assistant Manager
Domino's Pizza
Chicago, IL
12.2020 - Current
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Facilitator
SEIU Healthcare
Chicago, IL
02.2024 - 12.2024
- Maintained records of attendance, participation, and other relevant information.
- Assessed participant learning needs in order to tailor sessions accordingly.
- Encouraged collaborative problem solving through active listening techniques.
Education
Psychiatric Nursing
Malcolm X College
Chicago, ILSkills
- Fluent bilingualism
- Spanish speaking
- Task prioritization
- Time management
Timeline
Interpreter
Illinois language services
02.2024 - Current
Facilitator
SEIU Healthcare
02.2024 - 12.2024
Assistant Manager
Domino's Pizza
12.2020 - Current
Psychiatric Nursing
Malcolm X College