Karla Harris
Cedar Rapids
Summary
Highly motivated, organized, and detail-oriented professional with a strong interest in public service seeking an opportunity to utilize education and experience in providing excellence to clients of the Linn County Treasurer's Office.
Overview
14
14
years of professional experience
Work History
Cafeteria Manager
Wright Elementary
Cedar Rapids
03.2017 - Current
- Utilize time management to ensure the timely service of over 400 meals daily.
- Maintained inventory and production records for five separate meal programs.
- Directed staff performance, offering training, support, and assistance.
- Prepared meals in accordance with food safety guidelines, and health code requirements.
- Built positive relationships centered around calm, consistency, and nurturing with the staff and students.
Food Service Assistant
Madison Elementary
Cedar Rapids
01.2017 - 03.2017
- Follow directives and duties as assigned, relating to food safety, preparation, and sanitation.
- Support dietary restrictions by preparing customized meal options.
- Operate the cash register to process cash and check transactions.
- Control portion sizes to remain compliant with federal regulations and optimize cost controls.
Server/Certified Trainer
LoneStar Steakhouse
Cedar Rapids
08.2011 - 11.2015
- Applied communication skills and customer service techniques to elevate guest satisfaction.
- Developed meticulous time management and attention to detail to foster repeat guest relationships.
- Handled customer dissatisfaction and resolved issues promptly and professionally using the LAST method.
- Adapt techniques on-the-fly to connect with broad spectrum of clients
- Assisted with training new servers on menu knowledge and core values.
Education
BA - Criminal Justice
Mount Mercy University
Cedar Rapids, Iowa01.2026
AA - Legal Assistant/Paralegal
Kirkwood Community College
Cedar Rapids, Iowa01.2006
Skills
- Excellent Written and Verbal Communication
- Outstanding Customer Service
- Superior Organizational Skills
- Meticulous Attention to Detail
- Proficiently Prioritizes While Multitasking
- Ability to Be Proactive to Anticipate Needs
Timeline
Cafeteria Manager
Wright Elementary
03.2017 - Current
Food Service Assistant
Madison Elementary
01.2017 - 03.2017
Server/Certified Trainer
LoneStar Steakhouse
08.2011 - 11.2015
BA - Criminal Justice
Mount Mercy University
AA - Legal Assistant/Paralegal
Kirkwood Community College