Karla Herrera
Santa Maria,CA
Summary
Proven Office Assistant with a track record of enhancing office efficiency and exceeding client expectations at JC Herrera Trucking. Mastered data entry and client relations, improving workflow by 30%. Skilled in organization and customer service, adept at managing schedules and maintaining confidentiality. Demonstrates a keen attention to detail and a commitment to professional excellence.
Overview
6
6
years of professional experience
Work History
Receptionist
Jan Pro Commercial Cleaning in Central Coast
2022.07 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Office Assistant
JC Herrera Trucking
2019.03 - 2022.06
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Pioneer Valley High School
675 Panther Dr, Santa Maria, CA 9345406.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Greeting and Seating Clients
- File Management
- Office equipment operations
- Supply Management
- Customer Service
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Jan Pro Commercial Cleaning in Central Coast
2022.07 - Current
Office Assistant
JC Herrera Trucking
2019.03 - 2022.06
High School Diploma -
Pioneer Valley High School
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