Raymond Lapointe

I sell Franchises to bring in new Certified Business Owners. I also sell new accounts to fulfill the new Franchise packages.

I assist the Operations team by training new Certified Business Owners. I also perform account inspections and make customer service calls.

• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.