Karla Jimenez
Los Angeles,CA
Summary
Proven leader and efficient multitasker, adept in customer service and food preparation. Excelled in enhancing customer satisfaction and team performance, showcasing reliability and problem-solving skills. Achieved significant improvements in service speed and quality through effective teamwork and collaboration.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
09.2018 - 03.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Manager
Dennys Restraunt
08.2015 - 08.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Oleegousa
05.2014 - 08.2016
- Welcomed customers and helped determine their needs.
- Assisted in the food area to prepare orders
- Helped in the kitchen to prepare for the following day.
Education
La Serna High School
La Habra, CA06.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Food Preparation
- Cash handling proficiency
- Effective multi-tasking
- Safe Food Handling
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
Timeline
Sandwich Artist
SUBWAY®Restaurants
09.2018 - 03.2020
Manager
Dennys Restraunt
08.2015 - 08.2018
Cashier
Oleegousa
05.2014 - 08.2016
La Serna High School
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