Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Lopez

Fine Jewelry Sales Associate
San Jose,CA

Summary

Highly experienced fine jewelry sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Sales Associate

JCPenney
San Jose, CA
03.2017 - 09.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Child Development

Evergreen Valley College
San Jose, CA

Skills

Stocking and replenishing

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Timeline

Sales Associate

JCPenney
03.2017 - 09.2022

No Degree - Child Development

Evergreen Valley College

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Karla LopezFine Jewelry Sales Associate