Karla Marroquin
Hamilton
Summary
Results-driven professional with a commitment to excellence in customer service and teamwork. Known for dependability and a friendly demeanor, contributing to a positive work culture. Actively pursuing opportunities for skill growth and career progression while emphasizing the importance of job responsibilities. Looking for a long-term position in a welcoming environment.
Overview
17
17
years of professional experience
Work History
Office Receptionist and Dental Assistant
Smart Arches Dental Implants
05.2023 - Current
- Experience with AOX.
- Lab experience (getting AOX prototypes ready; polishing, painting)
- Assisting dentists during different treatment procedures
- Preparing patients for procedures.
- Sterilizing dental instruments and equipment.
- Patients education on follow-up dental care.
- Performing office management tasks.
- Scheduling follow-up appointments using (Dentrix Enterprise, Denticon software)
- Keeping the records of patients.
- Processed patient billing and payments.
- Experience verifying patient insurance.
Office Receptionist and Dental Assistant
Simply Beautiful Smiles
02.2021 - Current
- Assisting dentists during different treatment procedures
- Preparing patients for procedures.
- Sterilizing dental instruments and equipment.
- Patients education on follow-up dental care.
- Performing office management tasks.
- Scheduling follow-up appointments using (Dentrix Enterprise, Denticon software)
- Keeping the records of patients.
- Processed patient billing and payments.
Dental Assistant and Dental and Office Receptionist
Dental Health Associates PA
10.2020 - 02.2021
- Assisting dentists during different treatment procedures
- Sterilizing dental instruments and equipment and storing the same for easy use
- Preparing patients for procedures.
- Performing office management tasks.
- Scheduling follow-up appointments using SOE(System of Excellence)
- Keeping the records of patients.
Dental Assistant and Dental Office Receptionist
Paternina Dental Center
12.2010 - 01.2018
- Assisting dentists during different treatment procedures
- Taking and developing X-rays
- Preparing patients for procedures.
- Sterilize and prepare dental instruments and equipment for procedures.
- Provide patients with post-appointment instructions, follow up care notes and oral hygiene tips.
- Collaborate with Orthodontists, Oral Surgeon following instruction and providing assistance in complex orthodontic procedures and implant surgeries.
- Made preliminary study cast impressions
- Performing office management tasks
- Scheduling follow-up appointments using Dentimax software.
- Keeping the records of patients
- Processed patient billing and payments.
Sele Associate and Assistant Manager
Crabtree & Evelyn
09.2009 - 11.2010
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations.
- Track the progress daily, weekly, monthly.
- Communicate with clients and evaluate their needs
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Directing customers to merchandise within the store.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
Sele Associate
Abercrombie and Fitch
06.2008 - 09.2008
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Directing customers to merchandise within the store.
Education
Dental Assistant - undefined
The Dental Auxiliary Training Center at the Queens County Dental Society
01.2014
High School Diploma - undefined
H. Frank Carey High School
Franklin Sq, NY06.2009
undefined
Preschool and Elementary School
Antigua Guatemala10.2005
Skills
- Technology skills
- Fluent in English and Spanish
- First aid trained
- Certified dental assistant (CDA)
- Flexibility and tolerance
- Commitment to patient care
Languages
Spanish
Native or Bilingual
Timeline
Office Receptionist and Dental Assistant
Smart Arches Dental Implants
05.2023 - Current
Office Receptionist and Dental Assistant
Simply Beautiful Smiles
02.2021 - Current
Dental Assistant and Dental and Office Receptionist
Dental Health Associates PA
10.2020 - 02.2021
Dental Assistant and Dental Office Receptionist
Paternina Dental Center
12.2010 - 01.2018
Sele Associate and Assistant Manager
Crabtree & Evelyn
09.2009 - 11.2010
Sele Associate
Abercrombie and Fitch
06.2008 - 09.2008
Dental Assistant - undefined
The Dental Auxiliary Training Center at the Queens County Dental Society
High School Diploma - undefined
H. Frank Carey High School
undefined
Preschool and Elementary School
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