Karla Ortiz
Coral Springs
Summary
Dynamic healthcare professional with extensive experience in patient referrals and insurance verification. Proven ability to enhance workflow efficiency and improve patient care outcomes. Skilled in medical terminology and patient scheduling, with a strong commitment to training and mentoring staff for continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Referral Coordinator
A Plus Med Care
12.2022 - 10.2025
- Coordinated patient referrals to specialist services, ensuring timely and efficient processing.
- Verified insurance eligibility and benefits for patients, enhancing workflow accuracy.
- Communicated with healthcare providers to streamline referral processes and improve patient care outcomes.
- Maintained updated records in electronic health systems, ensuring compliance with regulatory standards.
Medical Receptionist
A Plus Med Care
12.2022 - 10.2025
- Managed patient scheduling and ensured efficient appointment flow
- Coordinated communication between patients and healthcare providers
- Maintained accurate patient records using electronic health record systems
- Trained new staff on office procedures and customer service protocols
Medical Laboratory Supervisor
A Plus Med Care
12.2022 - 10.2025
- Supervised daily laboratory operations, ensuring compliance with safety and quality standards.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Trained and mentored staff on laboratory procedures, fostering a culture of continuous learning.
- Managed inventory control, optimizing resource allocation and minimizing waste in lab supplies.
Education
High School Diploma -
J.P Taravella
Coral Springs, FL06-2018
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Patient scheduling
Certification
- Certified Phlebotomist
- Certified Medical Billing and Coding
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Referral Coordinator
A Plus Med Care
12.2022 - 10.2025
Medical Receptionist
A Plus Med Care
12.2022 - 10.2025
Medical Laboratory Supervisor
A Plus Med Care
12.2022 - 10.2025
High School Diploma -
J.P Taravella