KARLA RAMBO
Midland,GA
Summary
Healthcare professional supporting patient care through interviewing, vital signs collection, medical documentation, scheduling, and confidential records management. Communicates with patients from diverse backgrounds in English and Spanish, coordinates appointments, and helps maintain organized front- and back-office workflow in fast-paced clinical settings.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Southwest Neurology and Sleep Medicine
Phoenix, AZ
08.2021 - Current
- Obtain and document vital signs, prepare patients for examinations, and support healthcare professionals with patient care and administrative duties.
- Interview patients to obtain and document medical histories, medications, symptoms, allergies, and other information needed to support clinical care.
- Communicate compassionately with patients from diverse backgrounds, answer questions, address concerns, and prepare patients for physician examinations.
- Coordinated patient care by managing appointments, liaising with healthcare professionals, and ensuring accurate and organized medical records.
- Manage front- and back-office responsibilities, including scheduling and billing, while balancing multiple priorities in a fast-paced clinical environment.
- Managed confidential patient records per HIPAA requirements, ensuring proper filing, organization, scanning, and documentation maintenance.
- Respond to telephone inquiries, gather relevant information, provide office information, and route calls to appropriate staff for additional assistance.
- Assisted with minor procedures while ensuring clean, safe, and sanitized examination rooms and medical equipment.
- 40 hours/week
Childcare Lead Teacher
Fort Hood Childcare
Killeen, TX
07.2018 - 10.2020
- Maintained a safe, secure, nurturing, and inclusive environment while supervising large and small groups.
- Communicated effectively with children, families, and colleagues to foster supportive relationships and enhance inclusivity.
- Mentored new teachers and collaborated with colleagues to design and implement engaging, age-appropriate activities that promote learning.
- Provided ongoing feedback and adapted to changing needs while managing classroom responsibilities with patience and organization.
Waitress
Twin Peaks
El Paso, TX
05.2013 - 01.2017
- Delivered exceptional customer service and facilitated clear communication with customers and team members in a fast-paced environment.
- Adapted quickly to changing situations while maintaining professionalism during busy shifts, contributing to team cohesion and service quality.
- Accommodated flexible schedules, including nights, weekends, and holidays, ensuring consistent support for team operations.
Education
Certificate - Medical Assistant
UEI College
Phoenix, AZ08-2021
Associate of Science - NURSING
Columbus Technical College
Columbus, GA09-2026
Skills
- Patient Interviewing Active Listening & Patient Communication Patient Care Coordination Medical Records & Documentation Telephone Communication HIPAA Compliance & Confidentiality Medical Terminology Patient Scheduling Insurance Verification Vital Signs Healthcare Team Collaboration Customer Service Bilingual English/Spanish Prioritization & Multitasking
- Vital signs measurement
- Clinical procedures
- Electronic health records
- Patient intake
LANGUAGES
English - Full Professional | Spanish - Full Professional
Timeline
Medical Assistant
Southwest Neurology and Sleep Medicine
08.2021 - Current
Childcare Lead Teacher
Fort Hood Childcare
07.2018 - 10.2020
Waitress
Twin Peaks
05.2013 - 01.2017
Certificate - Medical Assistant
UEI College
Associate of Science - NURSING
Columbus Technical College