Sheronda Money
Saint Louis,MO
Summary
Dynamic Area Coach with a proven track record at Taco Bell, excelling in staff training and operations management. Achieved consistent sales growth through effective communication and motivational leadership. Developed training programs that reduced turnover and fostered a collaborative team environment, enhancing employee engagement and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Area Coach
Tacobell
09.2013 - 07.2025
- Collaborated with fellow Area Coaches sharing best practices which contributed to the overall success of the organization.
- Analyzed sales data to identify opportunities for improvement, implementing targeted action plans to address areas of concern.
- Developed a comprehensive training program for new hires, resulting in faster onboarding and reduced turnover.
- Optimized inventory management procedures to minimize stock discrepancies while maximizing product availability for customers.
- Strengthened relationships with key partners, securing favorable terms for supply contracts and promotional activities.
- Successfully resolved escalated customer complaints, restoring client satisfaction and safeguarding business reputation.
- Managed budgets effectively, ensuring adequate allocation of resources while maintaining financial targets.
- Provided exceptional leadership during times of change, successfully guiding teams through transitions and restructuring efforts.
- Ensured compliance with company policies and procedures, maintaining high standards of service quality across locations.
- Championed company culture initiatives, fostering an inclusive atmosphere where diverse perspectives were valued and encouraged.
- Enhanced team performance by implementing effective coaching strategies and providing ongoing feedback.
- Continuously monitored market trends adapting strategies accordingly to maintain a competitive edge within the industry.
- Achieved consistent sales growth by setting clear expectations and providing support to store managers.
- Fostered a positive work environment by promoting open communication and team collaboration.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
Diploma - All
Normandy
1992
Skills
- Staff training and development
- Operations management
- Employee engagement
- Personable and friendly
- Team motivation
- Effective communication
- Verbal and written communication
- Safety awareness
- Motivational leadership style
- Building relationships
- Motivational
- Group leadership
Timeline
Area Coach
Tacobell
09.2013 - 07.2025
Diploma - All
Normandy