KARLA SANCHEZ
Ames,IA
Summary
Ambitious Kinesiology and Pre-Health student with a clear goal of becoming a physical therapist. Utilizes hands-on experience in customer-focused roles to enhance service delivery and problem-solving. Committed to achieving high standards in fast-paced settings while fostering teamwork and positive interactions.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Olive Garden Restaurant
Ames, Iowa
05.2026 - Current
- Manage high‑volume to‑go orders with accuracy and speed, ensuring guests receive correct meals and modifications.
- Handle multiple tasks simultaneously (packing orders, checking receipts, monitoring timing), all while paying attention to detail.
- Communicate clearly with guests, kitchen staff, and managers and provide support to other positions.
- Provide warm, professional customer service, answering questions and resolving concerns in a calm manner.
FRONTLINE MEMBER
Sam's Club
Ames, IA
07.2025 - 05.2026
- Enhanced customer experiences while meeting enrollment goals for credits and pluses.
- Managed front desk operations, self-checkout, and cash register to ensure smooth customer transactions.
- Maintained efficient workflow across multiple service areas in high-demand situations.
- Coordinated with team members to streamline service delivery and achieve performance targets.
LIBRARY PAGE
Norelius Community Library
11.2021 - 03.2022
- Guided children during library programs to enhance engagement and learning.
- Fostered a welcoming atmosphere that promoted patron interaction and strengthened community engagement.
- Shelved books, repaired materials, and answered phone calls to support library operations and enhance user experience.
- Adapted to new weekly tasks, embracing challenges with enthusiasm and dedication.
Education
High School Diploma -
IOWA STATE UNIVERSITY
Ames, IA01-2029
Skills
- Customer service
- Sales expertise
- Time management
- Problem solving
- Team collaboration
- Flexible
- Goal orientation
Language
English, Spanish
Timeline
To-Go Specialist
Olive Garden Restaurant
05.2026 - Current
FRONTLINE MEMBER
Sam's Club
07.2025 - 05.2026
LIBRARY PAGE
Norelius Community Library
11.2021 - 03.2022
High School Diploma -
IOWA STATE UNIVERSITY