Karla Shimono
Caldwell,ID
Summary
Early-career professional with experience guiding partners through mentoring and leadership. Expertise in clear communication, structured problem-solving, and coaching for performance goals. Demonstrated track record supporting teams to address needs and deliver reliable outcomes.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
Caldwell, Idaho
06.2026 - Current
- Trained new partners on beverage sequencing and recipes to ensure consistent quality and customer satisfaction.
- Coached partners with targeted feedback to enhance skills and foster professional growth.
- Demonstrated Green Apron Service expectations, Five Key moments, and LATTE Model to maintain service excellence.
- Reinforced essential Starbucks food safety, sanitation, and cleanliness standards.
- Partnered with Shift Supervisors to ensure efficient workflow during peak hours. to set and meet goals and expectations during Peak.
Barista
Starbucks
Caldwell, Idaho
10.2024 - Current
- Greeted customers and delivered friendly service during peak store hours to enhance customer experience.
- Demonstrated LATTE Model and 5 Key Moments to provide exceptional service, contributing to customer satisfaction.
- Prepared Starbucks beverages using proper beverage sequencing and recipes.
- Operated POS system to accurately process transactions and manage cash, ensuring smooth financial operations.
- Followed food safety procedures for handling ingredients and beverage equipment.
Literacy Learning Lab Lead Tutor
College Of Idaho
Caldwell, Idaho
01.2026 - 05.2026
- Implemented Reading Ready literacy intervention to deliver 1-on-1 reading support to students in the highest intervention groups, enhancing their reading skills.
- Collaborated with tutors, educators, and program staff to assess student needs and address instructional challenges, driving improved learning outcomes.
- Guided and mentored tutors to maintain high-quality instruction, fostering a supportive learning environment.
- Developed and adapted instructional materials and strategies to support diverse learners.
Basic Needs and Outreach Committee Chair
College Of Idaho
Caldwell, Idaho
11.2023 - 11.2024
- Advocated for students’ basic needs and helped connect campus community members with relevant resources and support services.
- Coordinated outreach initiatives to enhance awareness and accessibility of campus resources for students.
- Collaborated with students, faculty, and campus partners to identify and address barriers impacting student well-being and academic success.
- Developed solutions to student needs, fostering a more supportive and inclusive campus environment.
Education
Bachelor of Arts - Music
College of Idaho
Caldwell05-2026
Bachelor of Arts - Elementary Education
College of Idaho
Caldwell05-2026
Skills
- Barista training
- Food safety standards
- Performance monitoring
- Customer engagement
- Leadership experience
- Problem-solving
- Conflict resolution
- Adaptive and creative
Accomplishments
- Partner of the Quarter
- 2026 Coffeehouse Barista Champion
Timeline
Barista Trainer
Starbucks
06.2026 - Current
Literacy Learning Lab Lead Tutor
College Of Idaho
01.2026 - 05.2026
Barista
Starbucks
10.2024 - Current
Basic Needs and Outreach Committee Chair
College Of Idaho
11.2023 - 11.2024
Bachelor of Arts - Music
College of Idaho
Bachelor of Arts - Elementary Education
College of Idaho