Lily Kamaunu
Lahaina,HI
Summary
Motivated Barista Trainer with exceptional social skills, communication and multitasking abilities to meet customer needs. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Well-versed in all beverage types and specialty preparations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
04.2021 - Current
- Enhanced customer satisfaction by providing high-quality espresso and handcrafted beverages.
- Trained new and existing employees in groups and in one-on-one scenarios, sharing knowledge and expertise of coffees, teas, and company policies.
- Attended virtual and in-person barista training development sessions.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Maintained regular and consistent attendance and punctuality.
- Learned every menu item's preparation and routines to meet customer needs.
- Streamlined workflow processes for better customer service and reduced wait times.
- Established and maintained quality control standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
- Counted and distributed weekly cash tips.
- Led promotional offerings by organizing seasonal merchandise and signage.
Coaching Assistant
Lahaina Girl's Youth Softball
05.2018 - 05.2020
- Enhanced athlete performance by providing personalized coaching and feedback on techniques.
- Improved team cohesion through facilitating team-building exercises and activities.
- Provided valuable input on player development, assisting with the identification of areas for improvement and potential growth opportunities.
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Led team meetings to discuss and provide guidance to athletes on how to improve performance.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05.2024
Minor - Organizational Leadership
Arizona State University
Tempe, AZ05.2024
High School Diploma -
Lahainaluna High School
Lahaina, HI05.2020
Skills
- Leadership
- Health and Safety
- Quality Control
- Conflict Resolution
- Barista Training
- Interpersonal Communication
- Cash Handling
- Time Management
- Problem Solving
- Product Knowledge
- Active Listening
- Attention to Detail
Accomplishments
- Awarded Starbucks Partner of the Quarter
- Completed Starbucks Coffee Academy
Certification
- Adult and Child First Aid/CPR/AED Training - 2023-2025
Timeline
Barista Trainer
Starbucks
04.2021 - Current
Coaching Assistant
Lahaina Girl's Youth Softball
05.2018 - 05.2020
Bachelor of Arts - Business Administration
Arizona State University
Minor - Organizational Leadership
Arizona State University
High School Diploma -
Lahainaluna High School