Dorothy Seidle
Neptune,NJ
Summary
As a former team captain and counselor, hold leadership, quick thinking, conflict resolution, and decision-making skills. Highly tolerant Substitute, dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor/Barista Trainer
Starbucks
2331 NJ-66, Ocean Township, NJ 07712
12.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Collaborated with managers to implement effective staff scheduling, minimizing labor costs while ensuring optimal coverage during peak hours.
- Trained and mentored 6 new personnel hired to fulfill various roles.
Customer Associate
Wawa
3520 NJ-66 Neptune, NJ 07753
09.2019 - 10.2021
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Streamlined the checkout process for faster transactions and improved customer experience.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
Store Associate
Vera Bradely
1 Premium Outlets Blvd, Tinton Falls, NJ 07753
11.2020 - 01.2021
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Substitute
Alphabets Preschool
701 Grand Ave, Asbury Park, NJ 07712
01.2019 - 08.2019
- Assisted teachers at the preschool in supplying children with support by teaching them skills such as communication, critical thinking, self-awareness, self-control, and more
- Making sure the children are safe by taking precautions and ensuring parents of their child's safety. For example, knowing each child's allergies
- Lastly, assisting the children with their food, clothing, or any other area that will need help.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
Counselor
Pine Grove Day Camp
06.2018 - 08.2018
- Worked to give my campers a fun experience that they will remember forever
- It was important for me to provide them with a lesson or learning experience that they could take away from camp after the summer has ended
- Ensuring the safety of the child, receiving training to fully support the children, and leading them to participate in activities were all required.
Education
High School Diploma -
Neptune High School
55 Neptune Blvd, Neptune Township, NJ 0775306.2018
Associate of Arts - Business Management
Brookdale Community College
Lincroft, NJ05.2022
Bachelor of Arts - Liberal Arts And General Studies
Arizona State University
Tempe, AZ05.2024
Skills
- Team oriented
- Patient
- Hard Working
- Entry-level experience with Google Docs, Slides, Zoom, Microsoft Excel and PowerPoint
- Staff Motivation
- Barista Training
- Problem-solving abilities
- Child Development
- Positive Reinforcement
- Cultural Sensitivity
- Effective communication
- Critical thinking
- Motivation techniques
Accomplishments
Deans list at Brookdale and Arizona State University
Region XIX All-Academic Team
GSAC Champion
Varsity Soccer/ Track
Team Captain
Affiliations
- Soccer
- Running
- Reading
- Weight Training
- Volunteer Work
projects
Missionaries of charity - Volunteer, Holy Spirit Church, Asbury Park, New Jersey, Our Lady of Mount Carmel Church, Asbury Park, New Jersey, filled food bags, assisted in transporting them to the facilities, and either distributed them or assisted in moving them to automobiles. Easter baskets and Christmas gifts were wrapped, divided into pieces for each household, and distributed with assistance. assisted educators in the field of religious education.
Timeline
Barista Shift Supervisor/Barista Trainer
Starbucks
12.2021 - Current
Store Associate
Vera Bradely
11.2020 - 01.2021
Customer Associate
Wawa
09.2019 - 10.2021
Substitute
Alphabets Preschool
01.2019 - 08.2019
Counselor
Pine Grove Day Camp
06.2018 - 08.2018
High School Diploma -
Neptune High School
Associate of Arts - Business Management
Brookdale Community College
Bachelor of Arts - Liberal Arts And General Studies
Arizona State University