Hi, I’m
Karla Stovall
Bear,DE
Summary
Resourceful and dedicated individual ready to make a positive impact. Focused on assisting when and where needed while offering close support and vital education. Responsible and motivated, prepared to apply education and experience in the workplace. Able to handle challenging work and calmly diffuse difficult situations.
Overview
10
years of professional experience
Work History
ChristianaCare at New Castle, DENew Castle, DE
SENIOR OFFICE ASSISTANT
03.2021 - Current
Job overview
- Coordinate and manage office events and team-building activities to promote employee engagement and morale
- Develop and implement efficient office policies and procedures to ensure smooth operation of the office environment
- Assist in the recruitment process by reviewing resumes, conducting initial screenings, and coordinating interviews with hiring managers
- Assist in the coordination of interdepartmental meetings and communication to ensure effective collaboration among teams
- Design and implement employee recognition programs to enhance employee satisfaction and retention.
NEMOURS CHILDRENS HOSPITALWilmington, DE
ADMINISTRATIVE OR SCHEDULER
04.2020 - 03.2021
Job overview
- Developed and implemented effective communication strategies to ensure smooth coordination and collaboration between different departments within the hospital
- Coordinated and managed administrative tasks and schedules for multiple departments within the hospital, ensuring efficient and effective operations
- Collaborated with department heads to identify communication gaps and develop solutions to improve information flow within the hospital
- Coordinated and managed the scheduling of medical procedures with other department admin team members.
NEW YORK PRESBYTERIAN-DHKManhattan, NY
PERI-OP/OR SCHEDULER
01.2017 - 03.2020
Job overview
- Developed and implemented efficient scheduling processes to optimize OR utilization and minimize delays
- Collaborated with surgeons, anesthesiologists, and other healthcare professionals to ensure accurate scheduling of surgical procedures and maintain open lines of communication
- Prepared and supported patients as well as families for procedures both physically and mentally
- Consistently provided staff and patients with reliable, respectful, and kind leadership.
CITYMDBrooklyn, NY
SENIOR PATIENT CARE REP/SHIFT SUPERVISOR
04.2014 - 12.2017
Job overview
- Lead and motivated a team of patient care representatives to provide exceptional care and service to patients
- Assisted in developing and executing patient care initiatives to improve overall healthcare outcomes and patient satisfaction
- Assisted patients in follow up care by providing resources as well as booking/confirming specialist appointments
- Acted as lead liaison between providers and patients for all office needs
- Managed and resolved patient escalations, ensuring timely and satisfactory resolution
Education
Wilmington UniversityNew Castle, De
Bachelors from Psychology
06-2026
Skills
- Relationship Building
- Emotional Support
- Documentation
- Activity Oversight
- Clerical Support
- Schedule Management
- Effective Communication
- BLS and First Aid
- Calm and Patient Demeanor
References
References available upon request.
Timeline
SENIOR OFFICE ASSISTANT
ChristianaCare at New Castle, DE
03.2021 - Current
ADMINISTRATIVE OR SCHEDULER
NEMOURS CHILDRENS HOSPITAL
04.2020 - 03.2021
PERI-OP/OR SCHEDULER
NEW YORK PRESBYTERIAN-DHK
01.2017 - 03.2020
SENIOR PATIENT CARE REP/SHIFT SUPERVISOR
CITYMD
04.2014 - 12.2017
Wilmington University
Bachelors from Psychology
Certification
Basic Life Support
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceCareer advancementWork from home optionCompany CultureHealthcare benefitsPersonal development programsFlexible work hoursAdditional Information
Volunteer Crisis Counselor
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Work
Dedicated time to communicate with individuals who were at risk of self-injury or self-harm. Able to successfully deter individuals from harming themselves and identify reasons to continue life.
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