Jessica Ceja-Linares
Portland
Summary
Experienced Senior Office Assistant skilled in optimizing office operations and maintaining organized records. Track record of effective appointment management and precise financial handling, leading to improved operational efficiency and client service. Dedicated to promoting a workplace environment rooted in compassion, empowerment, and equity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Office Assistant
Multnomah County Health Department
Portland
01.2023 - Current
- Executed office support functions such as filing and data entry to enhance productivity.
- Developed precise documents from multiple sources to maintain high-quality output.
- Acted as a receptionist, addressing client inquiries and clarifying county guidelines effectively.
- Gathered information for report preparation, ensuring meticulous record organization.
- Oversaw financial processes including cash reconciliation for accurate record maintenance.
- Sorted mail distributions while adhering to federal regulations in documentation handling.
- Maintained inventory through careful ordering of essential office supplies.
- Orchestrated scheduling of meetings, aligning staff availability with event requirements.
- Onboarding new staff and providers
- Overseeing, managing, and building provider templates
Office Assistant 2
Multnomah County Health Department
Portland
10.2021 - 01.2023
- Oversaw clerical tasks to maintain efficient office operations.
- Managed strategic planning and scheduling of appointments for optimal patient flow.
- Handled phone calls, ensuring timely responses and effective transfers.
- Communicated with Spanish-speaking patients to facilitate understanding and care.
- Provided appointment details, addressing patient requests promptly.
- Requested medical reports, work status updates, and critical records.
- Filed prior authorizations and coordinated communications with insurance companies.
Scheduling Coordinator
IPM Medical Group
Portland
09.2020 - 10.2021
- Scheduling clients appointments
- Translate information for Spanish speaking patients
- Scan and upload documents digitally
- Scrubbing staff schedules and appointments
- Assessing patient needs and triaging accordingly
Education
Some College (No Degree) -
Portland State University
Skills
- Office management
- Scheduling proficiency
- Data entry accuracy
- Financial reconciliation
- Customer relationship management
- Appointment coordination
- Records organization
- Office supply management
- Interdepartmental collaboration
- Quality assurance
Languages
Spanish
Native/ Bilingual
Certification
American Hearts Association CPR Certificate
References
References available upon request.
Timeline
Senior Office Assistant
Multnomah County Health Department
01.2023 - Current
Office Assistant 2
Multnomah County Health Department
10.2021 - 01.2023
Scheduling Coordinator
IPM Medical Group
09.2020 - 10.2021
Some College (No Degree) -
Portland State University