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Regina Jackson
Copiague,NY
Summary
Dedicated Senior Office Assistant with over 18 years of experience in optimizing administrative processes and managing sensitive information. Proven ability to enhance team productivity through effective scheduling, training, and support, ensuring seamless operations and high satisfaction levels. Prided on developing and sustaining close relationships with the parents, community and agencies.
Overview
18
18
years of professional experience
Work History
Senior Office Assistant
Central Islip School District
Central Islip, NY
09.2008 - Current
- Managed scheduling and coordination of meetings for administrative staff.
- Streamlined office procedures to enhance efficiency and reduce processing time.
- Oversaw inventory management and procurement of office supplies, ensuring availability.
- Developed training materials for new hires, improving onboarding experience.
- Managed sensitive information with discretion while following strict confidentiality protocols as required within the company's guidelines.
- Enhanced team productivity by providing administrative support, including scheduling, travel coordination, and meeting preparation.
- Provided backup support to other staff members during periods of high workload or employee absences to ensure continuity of operations.
- Increased parent/department satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
- Maintained a professional office environment through attention to cleanliness, organization, and aesthetics.
- Prioritized tasks effectively under tight deadlines while ensuring accuracy and attention to detail in all deliverables.
- Served as the primary point of contact for parents and agencies to foster strong professional relationships.
- Optimized document storage by digitizing paper records using scanning technology and maintaining organized electronic file systems.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track student information.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Edited documents to keep company materials free of grammatical errors.
- Steadfast presence in the CPSE department consistently demonstrates adaptability and dedication through numerous changes in personnel.
- Quickly adjusts to new team dynamics and enthusiastically takes the lead in training new staff, ensuring they are well-prepared for their roles
- Build and maintain strong working relationships with all agencies and programs serving the preschool students to be instrumental in keeping operations running smoothly.
- Ensure that all STACs are completed efficiently and submitted in a timely manner. Arranging transportation in accordance with county guidelines, guaranteeing that students have busing in place for both the extended school year and the fall semester.
- Supporting families as they transition from Early Intervention services to Preschool. Proactively contact Ongoing Service Coordinators to assure exchange of information prior to the child's transition of services and/or programs.
- Collaborate closely with other districts to facilitate seamless transitions and ensure all documentation is submitted to the county and updated in the appropriate portals.
- Timely responsive to agencies and program needs, promptly providing required paperwork submissions when requested.
- Supporting the grants department by identifying students currently enrolled in various 4410 programs and tracking those no longer in attendance via SEDCAR submissions quarterly.
- Establishing relationships with families that extend beyond my line of work and commitment to the community.
Education
Office Business Administration - Office Administration
Katherine Gibbs
Melville, NY06-2005
High School Diploma -
Central Islip School District
Central Islip, NY06-1996
Skills
- Office management
- Administrative support
- Document management
- File management
- Document handling
- Meeting scheduling
- Calendar management
- Invoice verification
- Filing and data archiving
- File maintenance
- Professional demeanor
- Excel spreadsheets
- Spreadsheet creation
- Valid driver's license
- Meeting support
- Verbal skills
- Client interaction
- Time management
- Resourceful
- Prioritizing work
- Effective problem solving
- Issue resolution
- Resourceful
- Verbal and written communication
- Verbal communication
- Positive attitude
- Professional and mature
- Dedicated team player
- Meticulous attention to detail
- Mail handling
- Team bonding
- Clerical support
- Proofreading
- Organizing and categorizing
- Schedule management
- File organization
- Team collaboration
- Valid driver's license
- Meeting scheduling
- Proofreading
- Administrative assistance
Yearly NYS mandated training
Certificates on Yearly Course Training for the following mandates:
1- Sexual Harassment Training
2- Workplace Violence Training
3- Hazard Communication Training
4- NYS Mandated Safety Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
~S.M.I.L.E
Stay Motivated In Life Everyday
Regina Jackson
Interests
Timeline
Senior Office Assistant
Central Islip School District
09.2008 - Current
Office Business Administration - Office Administration
Katherine Gibbs
High School Diploma -
Central Islip School District