Karla Tinoco
Sequim,WA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist
Sequim Health And Chiropratic
Sequim, WA
08.2021 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new patients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Answered phone promptly and took incoming calls to schedule appointments, answer insurance questions and take payments.
Tenant Coordinator
Park Manager, LLC
Sequim, WA
01.2017 - 04.2021
- Provided exceptional customer service when addressing inquiries from both current and prospective tenants, enhancing the overall reputation of the property management company.
- Ensured compliance with housing regulations by keeping up-to-date on relevant laws and adjusting policies accordingly.
- Coordinated move-ins and outs, ensuring smooth transitions for both new and departing tenants.
- Managed lease renewals, negotiating favorable terms for both tenants and property owners.
- Reviewed tenant applications thoroughly to ensure accurate information was provided, minimizing potential risks associated with leasing decisions.
Server
The Lodge At Sherwood Village
Sequim, WA
06.2015 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with residents.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold dining room hygiene standards.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied residents.
Education
Bachelor of Arts - Criminal Justice
Central Washington University
Ellensburg, WA08.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer and client relations
- File Management
- Schedule Management
- Mail handling
- Professional Demeanor
- Typing Speed
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Sequim Health And Chiropratic
08.2021 - Current
Tenant Coordinator
Park Manager, LLC
01.2017 - 04.2021
Server
The Lodge At Sherwood Village
06.2015 - 01.2017
Bachelor of Arts - Criminal Justice
Central Washington University