Karla Ubri Araujo
Newark
Summary
Proven leader with extensive experience in operations leadership and customer service, notably at Food Depot Supermarket. Excelled in enhancing efficiency and streamlining procedures, achieving significant improvements in employee performance and customer satisfaction. Skilled in cash handling and issue resolution, adept at fostering team leadership and maintaining high productivity levels. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies custers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
12
12
years of professional experience
Work History
Cashier Manager
Food Depot Supermarket
02.2022 - 07.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Line Supervisor
Artuso Pastry Foods Corp
03.2018 - 03.2019
- Prepared reports to evaluate workflow and production output to identify areas for targeted improvement.
- Maintained employee schedules to cover weekday, evening and weekend shifts.
- Coordinated with other supervisors within facility to manage operations between departments.
- Evaluated employee performance in quarterly reviews and recommended strategies for improvement.
Asistente Administrativa
Garden Lendor & Asoc
10.2012 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Mercadotecnia - Mercadeo
Universidad O&M
Mega Centro 07.2018
Skills
- Time Management
- Issue Resolution
- Store Opening and Closing
- Schedule Maintenance
- Attention to Detail
- Staff Training
- Operations leadership
- Documentation And Reporting
- Team Leadership
- Cash handling and management
- Employee Training
- Customer Service
- Punctual and Reliable
- Assignment Delegation
- Shift Scheduling
Timeline
Cashier Manager
Food Depot Supermarket
02.2022 - 07.2024
Line Supervisor
Artuso Pastry Foods Corp
03.2018 - 03.2019
Asistente Administrativa
Garden Lendor & Asoc
10.2012 - 08.2017
Mercadotecnia - Mercadeo
Universidad O&M
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