Karla Vallejo
Bridgeport
Summary
Results-driven individual with a track record in team collaboration and problem solving. Experienced in managing inventory levels and coordinating logistics, committed to enhancing operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Founders Assistant
JIA JIA JEWELRY
Weston
08.2024 - 02.2026
- Provided day-to-day support to the founder across operations, production, and customer service
- Packed and fulfilled customer and wholesale orders, ensuring accuracy and timely delivery
- Coordinated wholesale logistics, managing inventory checks, client communication, and pickup scheduling to ensure timely fulfillment.
- Assisted in production of custom and low-stock items to maintain inventory levels
- Managed material pickups and coordinated with vendors in NYC for production and deliveries
- Set up showroom displays for jewelry collections and assisted during market meetings
- Supported photoshoots by conducting styling and trend research to align collections with current market aesthetics.
- Ensured workspace cleanliness and organization to enhance efficiency.
- Managed inventory levels and organized stock displays effectively.
- Developed relationships with suppliers for timely merchandise delivery.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Fostered positive relationships with internal customers through effective communication, enhancing collaboration across departments.
Sales Associate & Social Media Assistant
Fifi & Bella
Greenwich
11.2019 - 05.2020
- Modeled new arrivals for Instagram and created TikTok content to promote products and increase engagement
- Assisted customers with styling and purchase decisions to enhance their shopping experience
- Maintained store organization, cleanliness, and visual presentation standards
- Managed inventory by restocking merchandise and pulling items for floor display
- Provided friendly, personalized customer service in a fast-paced retail environment
Sales Associate & Cashier
Funky Monkey
Greenwich
08.2019 - 02.2020
- Assisted customers in selecting toys based on needs and preferences
- Operated cash register and handled transactions accurately
- Resolved customer complaints by identifying issues and offering effective solutions, improving customer satisfaction.
- Answered incoming telephone calls to inform customers about store offerings, products, and services, enhancing communication and support.
- Maintained store organization and restocked merchandise
- Provided friendly service to create welcoming atmosphere, contributing to positive customer experiences.
Education
Associate of Science - Business Administration And Management
Westchester Community College
Valhalla, NY05-2024
Skills
- Inventory management
- Logistics coordination
- Visual merchandising
- Data entry
- Order fulfillment
- Customer relationship management
- Problem solving
- Attention to detail
- Team collaboration
- Product and service sales
- Team leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Founders Assistant
JIA JIA JEWELRY
08.2024 - 02.2026
Sales Associate & Social Media Assistant
Fifi & Bella
11.2019 - 05.2020
Sales Associate & Cashier
Funky Monkey
08.2019 - 02.2020
Associate of Science - Business Administration And Management
Westchester Community College