Karla Vanegas
Kenner,LA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Care Coordinator Lead
JenCare Medical Neighborhood Center
10.2022 - Current
- Work directly with the organization’s patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care
- Working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals
- Handle complex and intricate referral matters
- Scheduled appointments with specialists on behalf of clients.
- Responded to patient inquiries to offer timely updates regarding referral status.
Care Coordinator
JenCare Medical Neighborhood Center
04.2019 - Current
- Coordinate and process patient referrals to completion with precision, detail and accuracy
- Schedule patient (Preferred Providers List of Specialist) and notify them of appointment information, including, date, time, location, etc
- Complete orders with proper documentation on where patient is scheduled and how patient was notified
- Ensure that referrals have been sent to specialist office & confirm receipt
- Retrieve consultation notes
- Provide extraordinary customer service to all internal and external customers
Authorizations Specialist
Orthopedic Center for Sports Medicine
04.2018 - Current
- Reading/interpreting medical insurance policies
- Obtaining proper authorizations for recommended surgery or specific tests
- Educating patient on medical benefits provided by their policy
- Ensuring the patients understand their financial responsibility
- Quoting and securing payment
- Scheduling test
Medical Assistant
Orthopedic Center for Sports Medicine
04.2018 - 04.2019
- Answer office phone and make appointments
- Greet patients and bring them to exam rooms
- Obtain patient medical history
- Assist physician during clinic
Front Desk Receptionist
Orthopedic Center for Sports Medicine
03.2014 - 04.2018
- Greeting patients upon arrival
- Checking patients in and out of appointment
- Scheduling new and follow up appointments
- Answering multi-line phones and directing the caller to the appropriate party
- Providing patients with new patient forms and copies of our office policies
Physical Therapy Technician
Orthopedic Center for Sports Medicine
07.2012 - 03.2014
- Preparing treatment areas
- Assisting patients in moving from one machine to another
- Keeping treatment areas organized and clean
- Assisting patients with daily exercise program
- Recording progress for Physical Therapist
Education
Bachelor of Arts - Interdisciplinary Studies
University of New Orleans
New Orleans, LA12-2012
Skills
- Multidisciplinary team collaboration
- Active listening
- Healthcare operations
- Progress monitoring
- Medical terminology understanding
- Organizational skills
- Scheduling
- Workflow management
- Problem-solving
Personal Information
Total Experience: 7 yrs 1 mo
Languages
Spanish
Professional Working
Timeline
Care Coordinator Lead
JenCare Medical Neighborhood Center
10.2022 - Current
Care Coordinator
JenCare Medical Neighborhood Center
04.2019 - Current
Authorizations Specialist
Orthopedic Center for Sports Medicine
04.2018 - Current
Medical Assistant
Orthopedic Center for Sports Medicine
04.2018 - 04.2019
Front Desk Receptionist
Orthopedic Center for Sports Medicine
03.2014 - 04.2018
Physical Therapy Technician
Orthopedic Center for Sports Medicine
07.2012 - 03.2014
Bachelor of Arts - Interdisciplinary Studies
University of New Orleans
Similar Profiles
Claudia FragosoClaudia Fragoso
Team Lead Medical Assistant at JenCare Neighborhood Medical CentersTeam Lead Medical Assistant at JenCare Neighborhood Medical Centers
Charles SergentCharles Sergent
Pharmacy Director Virginia at JenCare Senior Medical CenterPharmacy Director Virginia at JenCare Senior Medical Center
Rasheeda JenkinsRasheeda Jenkins
Care Facilitator at JenCare Senior Medical CenterCare Facilitator at JenCare Senior Medical Center