Lorraine Davis

● Pioneered two launches of new service lines at fast-paced healthcare start-up company, focused around case management, problem solving Social Determinants of Health, claims reviews, healthcare literacy, and general benefits navigation

● Collaborate with members of the Care Team to assist with Care Plan development and adherence to manage chronic illnesses and disabilities

● Employ critical thinking skills, problem solving, coaching, and motivational interview techniques to support member success

● Facilitate weekly interdisciplinary case review meetings to promote and achieve members’ personal goals

• Liaised with key accounts to deliver targeted administrative household support.
• Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
• Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
• Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.

● Assumed responsibility for daily staffing and utilization initially at skilled nursing facility in Lewiston, Maine, and subsequently at skilled nursing/long term care facility in Augusta, Maine

● Ensured the clinical management of the rehab department, including oversight related to case management, quality improvement, patient/family education, care planning, and clinical utilization

• Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.

• Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
• Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
• Mentored occupational therapy students and occupational therapy assistants during clinical rotations, fostering professional growth and development.