Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Vargas

Cathedral City,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Spa Representative

Agua Caliente Casino
03.2023 - Current
  • Greeted customers entering spa and responded promptly to customer needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled payments and processed credit card transactions.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Communicated with spa team members if clients canceled or changed appointment times.

Sales Associate

Prada
12.2021 - 09.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Recommended accessories and complementary purchases to boost revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Bakery Associate

The Cookie Plug
10.2020 - 12.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

Education

No Degree - Esthetician

International School Of Beauty
Palm Desert, CA
04.2023

High School Diploma -

Rancho Mirage High School
Rancho Mirage, CA
05.2020

Skills

  • Problem-Solving Strengths
  • Client Service
  • Staff Training
  • Fluency in Spanish
  • Sales Support
  • Visual Merchandising
  • Money Handling
  • Verbal Communication
  • Cash Register Operation

Languages

Spanish
Native or Bilingual

Timeline

Spa Representative

Agua Caliente Casino
03.2023 - Current

Sales Associate

Prada
12.2021 - 09.2022

Bakery Associate

The Cookie Plug
10.2020 - 12.2021

No Degree - Esthetician

International School Of Beauty

High School Diploma -

Rancho Mirage High School

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Karla Vargas