Karla Vidana
Indianapolis,IN
Summary
Demonstrates rapid learning ability and effective communication skills with guests. Excels in high-pressure environments while maintaining organization and teamwork. Proven track record of collaborating successfully with colleagues to achieve common goals.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
Greenwood, IN
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Tree Trimmer
Wright Tree Services
Indianapolis, IN
04.2021 - 12.2024
- Increased curb appeal for residential properties through meticulous trimming of trees and shrubs.
- Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
- Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
- Maximized equipment lifespan by diligently cleaning tools after each use, reducing repair costs over time.
- Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Ensured environmental sustainability through responsible disposal of debris from trimming and removal projects.
1st Grade Teacher Assistant
Skiles Test Elementary School
Indianapolis, IN
03.2018 - 05.2021
- Improved student literacy skills by providing targeted support during reading and writing lessons.
- Implemented behavior management techniques successfully, reducing disruptions and fostering a respectful classroom atmosphere.
- Contributed to increased parent involvement through effective communication about student progress and upcoming events.
- Participated actively in professional development opportunities to stay current with best practices in elementary education.
- Facilitated small group instruction sessions, enabling more focused attention on individual student needs.
- Demonstrated adaptability by quickly adjusting lesson plans when needed due to unexpected schedule changes or student needs.
- Enhanced student engagement by incorporating hands-on activities and collaborative projects in lesson plans.
- Assisted in monitoring and tracking student progress, allowing for timely interventions to boost academic achievement.
- Assisted lead teacher in conducting assessments, gathering valuable data on student understanding of key concepts throughout the year.
Warehouse Associate
Morales
Indianapolis, IN
04.2015 - 03.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
Pike High School
Indianapolis, INSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Hospitality service expertise
- Team collaboration
Languages
Spanish
Native or Bilingual
References
Olive Garden, Steve Perillo - (317)887-3030
Wright Tree Services, Aaron Hutch - (463)208-3736
Skiles Test Elementary, Dominique Franklin - (317)964-4700
Morales, Francisco Ayala - (317)641-4015
Timeline
Server
Olive Garden Restaurant
12.2024 - Current
Tree Trimmer
Wright Tree Services
04.2021 - 12.2024
1st Grade Teacher Assistant
Skiles Test Elementary School
03.2018 - 05.2021
Warehouse Associate
Morales
04.2015 - 03.2018
Pike High School